Job Description - Wellness Outreach Coordinator

Wellness Coordinator


Are you passionate about helping others live healthier lives? Join our team as a Wellness Coordinator, where your outreach and care coordination will directly support patients in accessing vital preventive services and improving their overall well-being.


What You’ll Do



  • Be the voice of wellness: Make outreach calls to patients, guiding them through eligible preventive care services like Medicare Annual Wellness Visits.

  • Empower healthier choices: Educate patients on the importance of preventive care and help close care gaps that impact long-term health.

  • Collaborate with care teams: Work side-by-side with physicians, nurses, and staff to create a seamless, integrated approach to patient care.

  • Drive quality improvement: Support primary care practices in achieving better outcomes through documentation, process enhancements, and occasional presentations at staff meetings.

  • Support care management: Assist with general office tasks, secretarial duties, and population health initiatives that make a real difference in our communities.


What We’re Looking For



  • A positive attitude and a team-first mindset.

  • Strong communication skills—especially over the phone and via text.

  • Comfort with technology, including Microsoft Office and electronic medical records.

  • Ability to multi-task, prioritize, and stay organized in a fast-paced environment.

  • A basic understanding of medical terminology is a plus.


Qualifications



  • Education: High school diploma or equivalent required; Associate Degree preferred.

  • Experience: Prior clerical experience in a healthcare setting is preferred.


This role is ideal for someone who thrives on connection, wants to make a meaningful impact, and enjoys being part of a collaborative care team. Ready to help patients take charge of their health?


Caring for our Team


We are committed to supporting the well-being and professional development of our team members through a comprehensive benefits package, which includes:



  • Health, Dental, and Vision Insurance
    Coverage begins on the first of the month following your hire date.

  • Life Insurance & Disability Coverage
    Includes company-paid life insurance, as well as short- and long-term disability benefits to provide peace of mind.

  • Paid Time Off (PTO)
    A generous PTO program designed to help you recharge and maintain a healthy work-life balance.

  • 401(k) Retirement Plan
    Benefit from a robust company match to support your long-term financial goals.

  • Education Assistance & Tuition Reimbursement
    Support for your continued learning and career growth.

  • Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
    Options to save pre-tax dollars for eligible healthcare and dependent care expenses.

  • Shift Differential Pay
    Team members working evening, night, or weekend shifts may be eligible for additional pay.


Happy to Help
At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.

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About the Company

Meritus Health External

Meritus Health is a hospital and emergency room in Hagerstown serving the diverse communities of Maryland, southern Pennsylvania, and the east panhandle of West Virginia.

Read more about the company

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