Wellness Support Technician

Job description

Position Overview

The Wave of Columbia, a new residential, detox, and mental health facility, is seeking compassionate and dedicated Wellness Support Technicians (WST) to join our care team. WSTs provide direct client support, ensuring a safe and supportive environment while fostering recovery and personal growth. This role is critical in helping clients navigate their treatment journey, serving as both a resource and role model throughout their stay.

Key Responsibilities Client Support & Supervision

• Provide 24/7 supervision and support to clients, ensuring their safety and well-being within the facility.


• Assist clients with daily living activities, including adherence to schedules, self-care routines, and participation in therapeutic activities.


• Monitor client behavior and report observations or concerns to the clinical and nursing teams.

Therapeutic Engagement

• Foster positive, therapeutic relationships with clients by demonstrating empathy, active listening, and non-judgmental support.


• Facilitate or assist with group activities such as mindfulness exercises, recreational therapy, or life-skills training.


• Encourage and support clients in meeting treatment goals as outlined in their individual care plans.

Crisis Management

• De-escalate situations involving heightened emotions, providing a calming presence and appropriate interventions.


• Collaborate with clinical staff to manage crises, including potential medical or mental health emergencies, per facility protocols.

Documentation & Communication

• Accurately document client activities, behaviors, and incidents in shift reports.


• Maintain clear and professional communication with interdisciplinary team members to ensure continuity of care.


• Participate in staff meetings and trainings to stay informed on best practices and client progress.

Facility Operations

• Perform regular safety checks of the facility and assist in maintaining a clean and organized environment.


• Administer and monitor client activities, including meal times, recreation, and bedtime routines.


• Ensure compliance with all facility policies, procedures, and state regulations.

QualificationsEducation & Experience

• High school diploma or equivalent required.


• Previous experience in behavioral health, substance use treatment, or residential care is preferred.

Skills & Attributes

• Strong interpersonal and communication skills with a commitment to compassionate care.


• Ability to remain calm under pressure and handle crises professionally.


• Attention to detail and proficiency in documentation.


• Flexibility to work various shifts, including nights, weekends, and holidays.

Certifications

• CPR and First Aid certification (or ability to obtain upon hire).


• Crisis Prevention Intervention (CPI) certification preferred (training available).

Work Environment

• This position is based in a residential and detox treatment facility.


• Requires the ability to remain on your feet for extended periods and manage physically demanding situations when necessary.

Benefits

• Competitive hourly pay.


• Comprehensive benefits, including health, dental, vision, and 401(k) (for eligible employees).


• Opportunities for advancement and professional development.


• A supportive team environment focused on client-centered care.

Join Our Team
At The Wave of North Florida, we are passionate about empowering individuals on their journey to recovery. If you are committed to making a difference and thrive in a collaborative environment, we encourage you to apply.

Job Type: Full-time

Pay: From $15.00 per hour

Schedule:

• 12 hour shift


• Every weekend


• Night shift


• Weekends as needed


• Weekends only

Education:

• Associate (Preferred)

Experience:

• Behavioral health: 1 year (Preferred)


• Mental Health: 1 year (Preferred)

License/Certification:

• CPR Certification (Required)

Ability to Commute:

• Winnsboro, SC 29180 (Required)

Work Location: In person