West Cleveland LPN

About the role

• LPN will work in West Cleveland (North Olmstead-Avon-Westlake area)
• The Complex Care Navigator LPN plays a key role in delivering coordinated, compassionate care for members with serious illnesses. Working closely with nurse practitioners and registered nurses, the LPN administers clinical assessments and screenings throughout the care journey. They prioritize member needs based on assessment results and collaborate with the interdisciplinary team to develop and execute individualized care plans. The LPN ensures seamless communication, participates in care rounds, and leverages Tuesday Health’s electronic tools to optimize the member experience. Trust-building, empathy, and consistent member engagement are essential to the role, enabling a truly person-centered approach to care.

What you'll do

• Key responsibilities of this role may include:

·       Administer multiple assessments and screening tools within the clinical model at different times throughout the care timeline with the support of nurse practitioners and registered nurses

·       Prioritize needs based on assessment results and task interdisciplinary care team

·       Be accountable for care plan development within the multidisciplinary care team

·       Participate in internal and joint rounds to ensure the member experience is optimal and coordinated

·       Learn the Tuesday Health electronic systems, tools, technology, to deliver a coordinated approach to ensure the members have a unique experience

·       Build a strong, trusting relationship with every member, where listening and empathy are the foundation of every interaction

·       Serve as the quarterback of the multidisciplinary team transforming care for members with serious illness

Qualifications

• A strong candidate will demonstrate the following:

·       Active and unrestricted licensed practical nurse license in the State of Ohio without any board action

·       Experience in clinical/medical setting preferred

·       Experience in a multi-disciplinary care model working across network providers, health plan care management support, and employed clinicians

·       Strong communication and organization skills

·       Ability to multitask and work under pressure without sacrificing a positive member experience

·       Ability to know when to escalate and potentially act professionally in an emergent situation

·       Strong technical skills to navigate different documentation systems and tools; as well as ability to learn new systems as the company grows and evolves

·       Strong written skills

·       Ability to drive during daytime, nighttime, or inclement weather

·       Valid driver's license with safe driving record

·       State minimum automobile insurance coverage

·       Comfort with change and ambiguity; you understand that rapid changes to the business, strategy, organization, and priorities will come with rapid evolution of our business