White Water - Guest Services Team Member, Seasonal

This is aSeasonal position with opportunities for full-time and part-time hours.

This position begins on 05/04/2024 and ends on 09/03/2024.

Possibility of working at Silver Dollar City or the Showboat Branson Belle when White Water's operating season concludes.

Summary: Assists guests with selling admission tickets to property, cabanas, and lockers. Collects admission tickets and passes entering park grounds, and performs bag checks by performing the following duties.

Must be at least 16 years of age.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Wears Personal Protective Equipment as deemed necessary.
Interact/greet guests/vendors/employees entering the park.
Perform bag check/turnstile duties when requested.
Accept payment and make change.
Balance detail bags daily, prepare cash report at end of shift, and turns in detail bag.
Ensure proper handling of customer credit card information in compliance with Property Procedures and Purchasing Card Industry (PCI) standards.
Answer questions concerning pricing, schedules, and reservations, and provides information concerning other company attractions.
Use a ticket dispensing machine that automatically ejects the number of tickets requested by the guest and hands the ticket(s) to the guest.
Communicate positively with guests and resolve conflict in a friendly, non-offensive manner
Effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ensure the cabanas and lockers are cleaned of debris and everything is in working order for the next rental period.
Issue rented items and/or keys to the customer, accept and record transaction(s)
Serves Cabana guests on anas-needed basis.
Required Skills

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Able to communicate efficiently
Physical Requirements: The ability to lift 10 pounds frequently to 25 pounds maximum
The ability to stand and walk on uneven terrain, inclines, asphalt, and concrete continuously
The ability to work in extreme weather frequently
The ability to wear personal protective gear correctly some of the day
The ability to remember locations, understand and carry out instructions continuously
The ability to work at a rapid speed continuously continuously
Required Experience

Benefits Offered: Free Admission - Free admission to Silver Dollar City Attractions and discounted admissions to Herschend Enterprises’ attractions and resorts across the US for you and your dependents.
Exclusive Admission Discounts - Complimentary tickets & discounts on season passes for loved ones.
Food & Merchandise Discounts - Discounts on dining, drinks, and merchandise across Silver Dollar City Attractions.
401K & Profit Sharing - Profit Sharing and 401(k) Retirement plans are available after one year and 1,000 hours.
Health Insurance - Affordable health plan options (co-pay, HSA, FSA) available to all full-time seasonal and year-round employees.
Mary's Well House - Employee health center that provides employees with basic office visits, x-rays, and lab work for a co-pay, whether insured or not.
Free Tuition – Earn your degree, debt-free. 100% free tuition starting day one of employment. Learn more athttps://herschend.guildeducation.com/partner

See all of the benefits offered through Silver Dollar City at:https://www.silverdollarcity.com/Employment/Benefits

Equal Opportunity Employer/Disabled/Veterans