Wholesale Coordinator

Join Our Team!

Action Overhead Garage Door is looking for a detail-oriented, customer-focused Wholesale Coordinator to join our growing team. This position plays a critical role in supporting our wholesale customers by coordinating orders, managing inventory, maintaining pricing, and ensuring every customer receives exceptional service.

If you enjoy working in a fast-paced environment, solving problems, building relationships, and keeping operations running smoothly, we'd love to hear from you.

What You'll Do

As our Wholesale Coordinator, you'll help manage the day-to-day operations of our wholesale department by:

• Processing wholesale orders from entry through completion.
• Coordinating inventory levels and working with purchasing to ensure product availability.
• Creating and maintaining accurate wholesale pricing sheets.
• Completing order tickets and processing customer payments upon pickup.
• Coordinating product pickups and deliveries with customers and logistics partners.
• Staging wholesale orders for timely fulfillment.
• Building strong relationships with wholesale customers by providing exceptional service through phone and email.
• Responding to customer inquiries, preparing requested bids, and resolving issues quickly and professionally.
• Working closely with purchasing, sales, marketing, and warehouse teams to ensure smooth operations.
• Assisting with the growth of our wholesale customer base through outreach efforts and marketing support.
• Monitoring inventory, customer feedback, and department performance through reporting and analysis.
• Researching market trends and competitor activity to identify opportunities for growth.
• Assisting in developing and improving wholesale processes, policies, and procedures.
• Supporting the team with additional projects and responsibilities as needed.

What We're Looking For

The ideal candidate is:

• Highly organized with excellent attention to detail.
• Customer-focused and committed to providing outstanding service.
• A strong communicator, both verbally and in writing.
• Proactive, dependable, and solution-oriented.
• Comfortable managing multiple priorities in a fast-paced environment.
• Able to work collaboratively across multiple departments.

Work Environment

This position works in a combination of office, warehouse, and outdoor environments. Daily responsibilities include working on a computer, communicating by phone and email, and coordinating with warehouse staff and customers.

Why Join Action Overhead Garage Door?

At Action Overhead Garage Door, we're committed to providing exceptional service to our customers while fostering a positive, team-oriented workplace. We value integrity, collaboration, accountability, and continuous improvement. As part of our team, you'll have the opportunity to contribute to a growing company where your work has a direct impact on our customers and our success.

If you're looking for a rewarding career with a company that values its employees and encourages professional growth, we'd love to meet you.

 Qualifications

• High school diploma or GED required.
• Previous customer service experience is preferred.
• Experience with inventory, order processing, or wholesale operations is a plus.
• Proficiency with computers and Microsoft Office applications is beneficial.