Wholesale Customer Service Representative

Job Summary

Job Description

Experience Required: 1 to 3 years
Experience Desired: 1-2 years of clerical experience, General office work experience
Education Desired: High school diploma or equivalent
Education Desired: Bachelors Degree

Job Responsibilities

• Assist wholesale customers in placing orders, correcting billing errors, and problem solving.
• Assist other clerks in the wholesale sales department as needed.
• Issue customer credits accurately and on a timely basis.
• Input retail prices for wholesale accounts.
• Input, print, and distribute ad plans for assigned stores and/or groups.
• Review all customer pricing, credits, and commitments for accuracy.
• Assist in inputting ad pricing for wholesale customers.
• Place commitments to buyers as requested by the wholesale customers.
• Control mail and general information distribution to customers.