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Wholesale Parts Advisor

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Number of Applicants

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Job Description - Wholesale Parts Advisor



Diehl Auto of Massillon has an immediate opening for a professional wholesale parts advisor. 


Successful candidates will have experience in the retail/wholesale automotive parts industry, be highly motivated, and focuses on customer satisfaction. 


 


Key Responsibilities:




  • Wholesale Account Management: Expertly maintain wholesale customer accounts, quotes and orders via OEC and similar industry software as well as over the phone.


  • Customer Service: Serve as a reliable point of contact for wholesale shops, retail customers and internal service/body shop teams, communication effectively via phone, in-person, and email. 


  • Parts Fulfillment Inventory:

    • Receive, unpack, and accurately store parts. Check quantity and condition against invoices.

    • Coordinate parts orders with body shops and service team. 

    • Process customer returns and ensure that they follow internal policies. 

    • Help service technicians when necessary. 

    • Accuracy is key. Use resources at hand including technicians, other parts department employees, and online sources to find answers. 




  • Professionalism: Maintain a clean and professional appearance of the counter, work area, and stockroom at all times. 


Qualifications



  • Prior experience in retail/wholesale automotive parts industry is helpful. 

  • Highly self-motivated and focused on exceptional customer satisfaction. 

  • Strong interpersonal and organizational skills are essential. 

  • Experience with Kia and/or Hyundai parts is helpful. 

  • Some experience with Tekion DMS is a plus. 

  • Must have a valid driver's license. 


Benefits Offered: 



  • Available health, dental, and vision insurance. 

  • 401(k) with employer match. 

  • Paid time off. 

  • Employee discounts on sales, service, and parts. 


 




Original job Wholesale Parts Advisor posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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