WIC Clerk

Description

The clerk works with other WIC staff to provide timely and accurate WIC services. WIC offers low-income families nutrition education, screenings and referrals, breastfeeding support, and healthy foods. The clerk is responsible for obtaining documentation from WIC participants, explaining the requirements and benefits of the program, supplying clients with food benefits, scheduling appointments, and obtaining accurate anthropometric and lab data; as well as performing related clerical support activities.

ESSENTIAL JOB FUNCTIONS:

1. Greet clients, parents, guardians, and visitors in a polite, prompt, and helpful manner creating a client and child-friendly environment.
2. Promotes breastfeeding as preferred infant feeding method.
3. Explain WIC services to clients.
4. Complete client screen and appointment intake.
5. Inform staff of client arrivals.
6. Schedule appointments aligning with WIC’s policies and procedures.
7. Complete KWIC Training Modules based on job duties
8. Create, verify, and update client information in KWIC.
9. Document all client interactions in KWIC.
10. Explain procedure for collecting measurements to clients.
11. Collect height, weight, and blood work data and document in KWIC.
12. Assist certifiers in nutrition education development, activities, and outreach.
13. Order and maintain equipment and supplies.
14. Assist with the issuing and security for electronic WIC cards.
15. Assists or conducts low-risk nutrition education appointments or classes from lessons approved by the dietitian.
16. Assist in tracking clients attending low-risk nutrition education appointments and classes.
17. Calibrate equipment per manufacture’s recommendations.
18. Distribute appointment and missed-appointment letters.
19. Adjust the flow sheet as needed during appointments.
20. Provide breastfeeding counseling, promotion, and support as appropriate.
21. Master a multi-line phone system and address phone calls/
22. Assist clients as necessary/
23. Arranges for transportation, when necessary, by calling taxis or family members.
24. Maintain a clean and orderly waiting area including reading material.
25. Maintain strictest confidentiality; adheres to all HIPAA guidelines and regulations.
26. Assist other staff members with their duties as workload dictates.
27. Complete annual civil rights training.
28. Complete quarterly time studies.
29. Other duties as assigned.

The preceding list of essential functions and major responsibilities is not exhaustive and may be supplemented.

Requirements

QUALIFICATIONS:

1. Certified Medical Assistant, preferred.
2. 1-2 years’ experience in clinic setting.
3. CPR certification for Health Care Providers, required. May obtain within 90 days of employment.
4. Front Desk/Reception experience, preferred.

Join our team at Konza Prairie Community Health Center and experience a workplace that truly values your well-being. We take pride in offering a comprehensive range of employee benefits designed to support your health, financial security, and work-life balance. Here's what you can expect:

• Medical, Dental, and Vision Coverage: Take advantage of our robust health plans to ensure you and your family's well-being.
• Paid Time Off (PTO): Generous PTO accrual of up to 7.71 hours per pay period for a healthy work-life balance.
• 403(b) Retirement Plan with Employer Match: Secure your financial future with our retirement savings plan, complemented by employer contributions.
• Employee Discounts: Insured employees and their immediate family members can enjoy exclusive discounts when utilizing Konza's in-house medical, dental, and pharmacy services.
• Early Friday Closure: Konza clinics close at 2 pm every Friday, allowing you to kick off your weekend early.
• Click Here to see additional benefits offered.

At Konza, we are committed to fostering a workplace that celebrates diversity and inclusivity. We believe in the power of different perspectives, backgrounds, and experiences to drive innovation and success. We are an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.