WIC Clerk

Description

Cornerstone Family Healthcare is actively recruiting for a WIC Clerk to join our growing team in Newburgh. 

RATE OF PAY/SALARY: $18.00 per hour

WORK LOCATION(S): Newburgh, NY

STATUS: Full-Time

CORNERSTONE BENEFITS: 

Competitive salaries   I   Health Benefits   I   Retirement plan   I   Paid Time Off   I  Flexible Spending I  I   Dependent Care  I  Paid Holidays 

CORNERSTONE’S MISSION: 

Cornerstone Family Healthcare is a non-profit Federally Qualified Health Center with a mission to provide high quality, comprehensive, primary and preventative health care services in an environment of caring, dignity and respect to all people regardless of their ability to pay.  For more than fifty years, Cornerstone has been responsive to meeting the needs of the communities in which we serve with a continued emphasis on the underserved and those without access to health care regardless of race, economic status, age, sex, sexual orientation or disability. 

JOB SUMMARY: 

Performs a variety of clerical duties necessary for the implementation of the WIC Program, accepts applications for participants in the WIC program, enters information in NYWIC, assesses participant of Categorical, Residential and Income eligibility and provides orientation to participant on how to use eWIC (electronic benefits transfer (EBT) at the store. Work with Nutritionists and other staff engaged in providing nutritional assessment and counseling as well as assistance to qualified women, infants, and children. 

Description of Duties:

• Accepts applications for participants in the WIC program. Enters applicant information in the appropriate location in NYWIC.
• Schedules participants for appropriate appointments.
• Collect information for the certification process including verifying identity, income and residency.
• Review Rights and Responsibilities with participants
• Conduct program orientation, explain program benefits, issue eWIC card, set up WIC2GO and provide list of authorized vendors.
• Provide orientation on the use of eWIC redemption.
• Review documentation and enters in NYWIC information used to determine categorical, residential and income eligibility for the WIC program. Assesses information to determine if applicant meets eligibility criteria in each of those three categories as established by the state and federal rules. Make appropriate notes as necessary.
• Provide referrals to health and social services, and document in participant’s record.
• Generate appropriate correspondence through NYWIC.
• Maintains all required information and scan in participant’s electronic charts.
• Follows up on certifications, missed appointments, and termination notices.
• Retrieves and returns messages daily.
• Performs other related departmental duties as requested by WIC Program Lead Clerk, Program Director, Site Supervisor, or other staff.
• Travel to other WIC sites for coverage when needed.
• Attend and participate in monthly department, All Staff, and other required meetings. 
• Be familiar with and adhere to all clinical, administrative, and general policies and procedures as outlined in the Cornerstone Family Healthcare Policy and Procedure Manual and Employee Handbook. 
• Maintain confidentiality of all aspects of Cornerstone Family Healthcare including, but not limited to, patient confidentiality, financials, and employee relations. 
• Perform other duties as assigned.

Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English. To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, (AD-3027) found online at: http://www.ascr.usda.gov/complaint_filing_cust.html, and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by: (1) mail: U.S. Department of Agriculture Office of the Assistant Secretary for Civil Rights 1400 Independence Avenue, SW Washington, D.C. 20250-9410; (2) fax: (202) 690-7442; or (3) email. This institution is an equal opportunity provider. For other complaints, contact: (1) mail: WIC Program Director NYSDOH, Riverview Center Room 650, 150 Broadway, Albany, NY 12204; or (2) phone: The Growing up Healthy Hotline at 1-800-522-5006; or (3) email. Filing Complaints 1. All discrimination complaints must be filed within 180 days of the alleged discriminatory action. 2. The USDA Civil Rights Complaint Form (or a letter containing the same information as the form) must be submitted to the fax, email, or mailing information provided in the USDA nondiscrimination statement. 3. All other complaints must be sent to the email, phone, or mailing information provided in the other complaints section of the nondiscrimination statement. If the complaint is deemed to be a protected basis under the USDA nondiscrimination statement, it will be forwarded to the USDA for review within five days. 4. Complaint information must be completed and signed in order to avoid a processing delay.  

Requirements

• High School Diploma 
• Minimum of 3 years of clerical experience 
• Knowledge of and competence in basic computer and clerical skills, filing, completing forms, and public relations.
• Good written and communication skills, ability to work cooperatively, organize and work effectively, accept and utilize guidance.