Will Call Counter Salesperson

Summary/Objective

The Will Call Counter Salesperson is responsible for introducing the product to the clients and increasing the sales of the product. Will target the established clients and organizations in the market. All sales personnel are encouraged to continually strive to develop and sustain relationships. 

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Meet and communicate with walk-in customers
• Present a professional image at all times to customers and vendors
• Establish friendly relations with customers and maintain ongoing relations with the customers 
• Understand the needs and expectations of the customers and provide relevant solutions      
• Handle the traffic of customers and ensure proper attention to every customer 
• Analyze the choices and financial capacities of every customer and suggest suitable products 
• Offer different alternatives to customers in their preferred choice of product 
• Demonstrate the methods of using products and resolve customer queries 
• Responsible for closing sales deals and achieving customer satisfaction 
• Call up the prospective customers, explain the details of the different products and services offered, and convince them to buy the products 
• Make efforts to achieve the short-term sales targets and improve the goodwill of the organization 
• Note suggestions and complaints made by the customers and report them to your manager
• Research the market for new competitive products introduced and the marketing strategies adopted by competitors

Education and Experience Required:

• HS Diploma or GED Equivalent from an accredited institution
• Previous 1-2 years of sales experience required

Preferred Education, Experience, and Skills:

• Associate’s degree in business/marketing
• Fastener sales experience
• Good organizational skills, management skills, and the ability to be energetic 
• Strong computer skills and math aptitude 
• Exceptional verbal and written communication skills with a high level of confidence 
• Keen attention to detail and a sense of urgency

Physical Requirements: Qualified applicants must be able to perform the following physical job requirements, with or without reasonable accommodation:

• Must be able to lift up to 50 pounds, 4+ hours per shift
• Must be able to work in a hot, humid, and cold manufacturing environment
• Must be able to work in crowded spaces for 4+ hours per shift
• Must be able to bend and crawl for 4+ hours per shift
• Must be able to crouch, kneel, and stoop for 4+ hours per shift
• Must be able to climb ladders for 4+ hours per shift
• Must be able to sit, stand, and walk for 6+ hours per shift
• Must be able to perform simple grasping, push, pull, perform fine manipulation, and feel for 6+ hours per shift
• Must be able to operate foot pedals for 4+ hours per shift
• Must be able to make fine distinctions in sound, express and exchange written or spoken words, and distinguish objects and equipment visually