Window & Door Service Technician

JOB SUMMARY

 The Technician will be responsible for delivering great field service to customers by taking technical measurements prior to the installation of products, servicing, and recovering Pella products.

GENERAL RESPONSIBILITIES

• Service and adjust all products sold by Gunton Corporation.
• Respond to urgent jobs based on priority status.
• Discuss and review Customer Satisfaction Survey with each customer.
• Maintain adequate parts and tool inventory on a well-organized, maintained, and professional vehicle.
• Effectively communicate all service activities to the customer, including time of visit.
• Maintain accurate, neat, and organized paperwork, including timecards and service orders.
• Convey a neat, clean, friendly, and professional appearance.

REPORTING RELATIONSHIPS

• Reports to Installation Manager

MINIMUM QUALIFICATIONS

• Ability to climb and work on a ladder 24-40 ft high

PREFERRED QUALIFICATIONS

• Prior service experience with in-home repair or installation
• Experience with trim and finish carpentry
• Experience using a brake

Gunton Corporation is pleased to be an equal employment employer. Decisions concerning employment, transfers, and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law.