Wine Club Coordinator

Requirements

• Exceptional phone communication skills, with the ability to handle member complaints professionally and turn negative situations into positive outcomes.
  


• Excellent computer skills, including familiarity with Wine direct software or similar systems (training provided).
  


• Strong interpersonal skills, with the ability to build relationships and communicate effectively with a variety of personalities.
  


• Previous experience in customer service or sales, preferably in the wine or hospitality industry.
  


• Ability to work behind a sales bar and maintain a welcoming and professional demeanor with customers.
  


• Proactive and self-motivated with a strong ability to manage time effectively and prioritize tasks.
  


• Flexibility in hours may be required, including evenings and weekends, depending on events and promotions.
  


• Ability to work in a fast-paced environment while maintaining excellent attention to detail.