Winter 2027 HR Staff Assistant - Yellowstone National Park

Discover the magic of Yellowstone's winter season!

Love snow, magical scenery, and fewer crowds? Join us at Yellowstone National Park this winter! Live. Work. Explore. in the serene wonderland with a tight-knit employee community, enjoy unique activities like skiing and snowshoeing, and provide warm hospitality to our guests.
 
We're hiring HR Staff Assistants at Gardiner, MT. Experience the "secret season" of Yellowstone – an unforgettable winter adventure awaits!

Job Summary:
The Human Resources Staff Assistant is responsible for providing administrative support and performing a variety of technical Human Resources functions. These functions include administering hiring and on-boarding functions of employment, preparing and maintaining employment records and other human resources documentation, distributing human resources communications as appropriate, and performing all other responsibilities as directed by the business or as assigned by Management.

The Details:
Position Type: Seasonal
Season Dates: Late October or early November to late September or early October 2027
Pay: $18.00/hour
Schedule: Typical schedule is 40 hours, 5 days/per week (may include weekends, evenings, and holidays)

Why Yellowstone National Park?
We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire in Yellowstone, and proud stewards of the park.

Life in Yellowstone:

• Employee housing (dormitory-style) and on-site employee meals (cafeteria-style) provided at low cost
• Free on-site laundry facility, Wi-Fi (limited bandwidth), and utilities included
• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world!

Benefits:

• Employee Assistance Program
• Wellness Program
• Learning and Development Program

Perks:

• Free Yellowstone National Park pass
• Employee Recreation Program (photo contest, gear rentals, seminars, ski trips, and more)
• Access to discounted services at Yellowstone Medical Clinics operated by STGi.
• Employee discounts at local gateway communities
• 100+ miles of cross-country ski trails (both groomed and skier tracked)
• Outdoor ice skating rinks
• Retail, Lodging and Travel Discounts
• $350 Referral Bonus Program
• The adventure of a lifetime!

• Create a positive first impression for potential candidates throughout the hiring process.
• Provide a high level of service to all potential candidates and seasonal employees returning to work in Yellowstone National Park for Xanterra Travel Collection, Inc.
• Process confidential and sensitive data related to the seasonal employment application process, reference checks, I-9 documentation requirements, and other personnel data.
• Maintain information and personnel files viewed as confidential for all candidates and seasonal employees. Ensure sensitive and confidential information is viewed or handled only when there is a business need to do so.
• Communicate with applicants and current employees in a professional and helpful manner via telephone or e-mail.
• Maintain a friendly, kind, demeanor in all pre-arrival and check-in dates interactions with candidates. Ensure candidates and arriving employees are comfortable and knowledgeable in next steps after check-in.
• Share Park knowledge and ensure all employees are comfortable with directions to the uniform room, their park location/village, and their location’s housing office before leaving check-in.
• Other responsibilities as assigned.

• Experience handling and maintaining sensitive data and information.
• Proficiency in Microsoft Word, outlook, and Excel required.
• General business communication skills – excellent in person, telephone, and email communication skills required.
• Possess a proactive approach to accomplishing tasks in an efficient manner while ensuring strong attention to detail.
• Strong interpersonal skills, especially in regard to communicating with potential employees, current employees, and coworkers tactfully and professionally.
• Must be able to work weekends and holidays.

Preferred Qualifications (if applicable):

• Knowledge of or ability to learn ICIMS applicant tracking system, Cloudsuite, and Dayforce
• Switch board or similar experience answering questions by phone; especially in high volume.
• Experience working with a wide variety of personalities and people from diverse backgrounds.
• Ability to remain flexible and adjust to changing needs and pace of the office during fluctuating volume throughout the year.

Physical Requirements include:

• Ability to stand, bend, and stretch for long period of time.
• Ability to lift and move items that weigh up to 25 pounds.
• Ability to sit for long period of time, up to 8 hours per day.  

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.