Wire Operations Specialist

Description

Who We Are

Five Star Bank is a high performing $4.1 Billion community business bank operating through 8 offices - 4 in the Capital Region, 3 in the North Valley, and 1 in San Francisco. With an emphasis on commercial real estate and small business we partner with organizations to help them be successful by providing highly customized banking solutions. Organizations bank with us because of our entrepreneurial and empathetic spirit, speed to serve and deep connection to our market. And they trust us.

Position Overview 

The Wire Operations Specialist plays a crucial role in the centralized processing of wire transfers. This position is responsible for operational support within the Wire Department, assisting the Wire Operations Manager as needed. Key responsibilities include creating, verifying, and processing wire transfers, monitoring their status, and ensuring compliance with state and federal regulations regarding suspicious or fraudulent activities. The specialist will also handle routine tasks, review reports, prepare correspondence, and participate in special projects.

Essential Job Functions

• Execute daily wire transfer functions, including USD wire input and processing wire queues.
• Manage wire confirmations for branches and  departments via email.
• Provide exceptional support to internal departments and external clients regarding wire processing inquiries.
• Conduct research and maintenance on wire transactions.
• Balance and reconcile the daily wire log.
• Open and close the Wire System daily, ensuring accuracy and compliance.
• Maintain organized filing and archiving of wire transfer documentation.
• Adhere to established policies and procedures consistently.
• Perform additional duties as assigned by the Wire Operations Manager.

Requirements

• One year of minimum banking experience or comparable
• Ability to participate on disaster recovery team as needed
• The ability to process work accurately and timely to meet deadlines
• Strong organizational skills, ability to multi-task and be a team player
• Intermediate PC skills including Word, Excel, and Microsoft Outlook, data entry and 10 Key by touch, minimum typing speed 35-40 wpm 
• The ability to communicate effectively through verbal and written communication
• Exceptional customer service skills

Physical Demands

While performing the duties of this position, the employee is in regular communication, is required to use various tools or objects, and have the mobility to move about the office. The employee occasionally lifts and/or moves objects up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.

Position Type/Expected Hours of Work

This is full-time position and hours of work and days are Monday through Friday 8:00 a.m. to 5:00 p.m. Overtime may be necessary as job duties demand.

Other Duties

The purpose of the job description is to outline the duties and responsibilities for which the position is held accountable. The job description does not restrict the right of management to change, alter or reassign duties at anytime with or without notice.

EEO Statement

Five Star Bank is an Equal Employment Opportunity (EEO) employer and is committed to creating and maintaining a work environment that is free from all forms of discrimination and harassment. The Five Star Bank EEO policy prohibits harassment or discrimination due to age, ancestry, color, disability, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, race, religious creed, sex (including pregnancy, childbirth, breastfeeding, and any related medical conditions), sexual orientation, and any other classification protected by federal, state, or local laws, regulations, or ordinances. It also prohibits retaliation for engaging in protected activity, such as filing a discrimination or harassment complaint or participating in an EEO investigation. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to access our website, you can request reasonable accommodation by sending an email to [email protected]

NOTE: Five Star Bank personnel are employed on an at-will basis. All employment is at-will and can be terminated with or without cause, at any time, by the Employee or by Five Star Bank for any reason or no reason whatsoever, with or without notice.