Wire Transfer and ACH Specialist

Description

Position Reports to:  Vice President / Deposit Operations & Digital Banking Manager  

Objective: The Wire Transfer & ACH Specialist is responsible for processing and monitoring Automated Clearing House (ACH) and wire transfer transactions, ensuring accuracy, compliance, and timely execution. This role involves handling exception items, reconciling transactions, and providing customer support related to electronic funds transfers.

Essential Duties & Responsibilities

Wire Transfer – Primary

· Process incoming and outgoing domestic and international wire transfers accurately and efficiently

· Process Wire Returns / Rejects

· Process Wire Draw Downs

· Monitor Wire Transfer Service messages

· Perform Wire verifications and dual controls as defined by Bank Policy / Procedures / Regulations

· Reconcile daily Wire Transfer errors, delays or customer inquiries

· Monitor and manage daily cash position and move funds as required

· Create, maintain, and follow procedures for all Wire functions

· Track and report monthly Wire statistics

· Prepare documents for scanning and file documents as needed.

ACH Processing – Primary

· Process weekly, quarterly Accounts Payable ACH Files

· Monitor & process all daily prefunded ACH Batches

· Monitor & process daily SFTP (Secure File Transfer) ACH Origination files

· Manage ACH Origination Risk Tracking Log (ACH Exposure & Return Rate Tracking)

· Resolve all ACH Origination Balancing differences

· Track and report monthly ACH statistics

Requirements

Education

• Bachelor’s degree preferred, High School diploma or GED required
• 1-3 years of experience in banking or financial services, with a focus on electronic funds transfer, specific to ACH Origination & Wire Transfers
• Basic understanding of ACH Rules & Regulations
• Basic understanding of Wire Transfer Rules & Regulations
• Basic accounting skills and proficiency in Microsoft Office Applications (excel, word, adobe)
• Technical aptitude (network, hardware, software, database, phones etc.)
• Familiarity with Jack Henry Silverlake, Synergy Imaging system, other banking software applications a plus

Success Factors / Competencies

• Ability to understand and perform banking operations, procedures, and related data processing concepts.
• Ability to troubleshoot issues on standard, sensitive, and/or complex electronic transfers
• Ability to demonstrate accuracy, thoroughness, and attention to detail
• Ability to learn, follow, and interpret Bank policies and procedures
• · Strong attention and understanding of risk / fraud management 
• Ability to identify and bring forward areas for improvement & efficiency
• · High degree of adaptability to change 
• Ability to work independently and in a team environment
• · Ability to work in a fast-paced environment with various processing deadlines.
• Excellent communication and customer service skills
• Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements.

Physical Demands

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and depth perception. 

Work Environment

The working environment is typical for an office and does not require exposure to difficult or hazardous conditions.

This Position Description reflects management’s assignment of major responsibilities, which represent the majority of essential functions. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. They may be subject to change at any time due to reasonable accommodation or other reasons.

EEO/AA