Work Control Manager

Job Summary

Examines and ensures that information is complete and consistent on daily timesheets turned in by service crews. Receives, records and distributes work orders to service crews upon customer’s requests for service. Records information such as name, address, and article to be repaired or service to be rendered. Prepares work order and distributes to service crew. Maintains a record of service calls and work orders. Ensures that Joint Commission related preventive maintenance tickets are correctly filed in the Joint Commission binders.

Primary Job Functions

• Dispatch orders and relay messages and special instructions to mobile crews and other departments using radio equipment or telephone


• Uses sound judgment to screen and correct, if necessary, time sheets before they are keyed.


• Responsible for accuracy and changes to the company’s employee roster.


• Works jointly with other administrative roles to ensure synchronization between both contractors and governments reporting systems.


• Assists in a variety of administrative responsibilities


• Other duties/tasks as assigned.

Education, Experience and Certification

• High School or equivalent


• 2 years' experience in administrative work. 

Knowledge, Skills, and Abilities

• Must be able to obtain and maintain a security clearance


• Be a self-starter and have proficient typing skills.


• Basic math and telephone etiquette skills


• Comprehensive knowledge of Microsoft and associated Suite programs, (Word and Excel, Powerpoint, Outlook, etc.)


• Must have an insurable driving record and a valid driver’s license.


• Ability to read and write English.

Disclaimer

J&J Worldwide Services CBRE Government and Defense Business is thrilled at the opportunity for you to apply to one of our roles. The base salary for this position is $60,000 - $75,000. This position may also be eligible for a wide range of competitive benefits that can include but not limited to: medical, well-being, financial planning and short-term incentives benefits. 

This description is not intended to be an “all inclusive” list of the accountabilities of the job described. Rather, it describes the general nature of the job. In addition, some aspects of this job may change over time, according to business needs, and these changes may not be recorded immediately. Requirements stated represent the minimum levels of knowledge, skills and/or abilities to qualify and satisfactorily perform this job.

THIS DOCUMENT SHOULD NOT BE CONSTRUED AS CREATING A CONTRACT OF EMPLOYMENT BETWEEN J&J WORLDWIDE SERVICES AND ANY OF ITS EMPLOYEES OR OTHERWISE ALTERING AN EMPLOYEE’S AT WILL EMPLOYMENT RELATIONSHIP WITH J&J WORLDWIDE SERVICES.