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Workcamper - Front Desk / Housekeeping

Job Description - Workcamper - Front Desk / Housekeeping





  • Maintain and operate the online booking system and train others as requested by management.




  • Receive all incoming calls and inquiries efficiently, professionally and in a timely manner.




  • Ensures that guests are greeted, checked in and escorted to their sites or rentals promptly and courteously.




  • Follows proper administrative policies and procedures for guest accounts, including but not limited to making reservations, guest check-ins, check-outs, verifying registration information, etc.




  • Monitor online reservations and accounts as needed.




  • Use effective communication in all correspondences with guests, managers and co-workers.




  • Follow and adhere to all standard operating procedures.




  • Accurately process charges and payments.




  • Follow and adhere to all cash and credit card handling procedures.




  • Generate reports as directed by management.




  • Ensure that all inquiries, messages, bookings and general calls are handled professionally, effectively and courteously.




  • Keep a clean and orderly front office/reservations/retail area.




  • Maintain and operate the online booking system and train others as requested by management.




  • Receive all incoming calls and inquiries efficiently, professionally and in a timely manner.




  • Ensures that guests are greeted, checked in and escorted to their sites or rentals promptly and courteously.




  • Follows proper administrative policies and procedures for guest accounts, including but not limited to making reservations, guest check-ins, check-outs, verifying registration information, etc.




  • Monitor online reservations and accounts as needed.




  • Use effective communication in all correspondences with guests, managers and co-workers.




  • Follow and adhere to all standard operating procedures.




  • Accurately process charges and payments.




  • Follow and adhere to all cash and credit card handling procedures.




  • Generate reports as directed by management.




  • Ensure that all inquiries, messages, bookings and general calls are handled professionally, effectively and courteously.




  • Keep a clean and orderly front office/reservations/retail area.




  • Light housekeeping responsibilities in front office and retail store which include, but are not limited to dusting, vacuuming, merchandising, stocking, disposing trash, cleaning employee restroom(s), etc.












Requirements



24 hours a week in exchange for FHU site $50 allowance for utilities






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