Workday Integration Systems Analyst, IS Administration, Days, Baptist Health Medical Center, On-site

About Baptist Health 
Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as “most preferred” for more than 30 years. We’re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital. 

Workday Integration Systems Analyst, IS Administration, Days, Baptist Health Medical Center, Hybrid On-site

The Workday Integration Systems Analyst provides technical assistance in the development, implementation, and support of highly complex, enterprise-wide, cross-functional applications, integrated systems, and technology projects, with a strong focus on platforms such as Workday, UKG, and EPR systems. This role is responsible for troubleshooting multifaceted technology issues spanning software, hardware, interfaces, databases, and system security, including integrations and workflows related to Workday, UKG, and enterprise systems. The Systems Analyst works on multiple initiatives simultaneously and actively contributes as a team member on enterprise-wide projects.

Systems Analysts are involved in the installation, configuration, and development of hospital information systems, including performing system upgrades and providing ongoing maintenance and optimization. They must maintain advanced knowledge of hospital-purchased software, including HRIS, workforce management, and EPR platforms, while ensuring data integrity, system performance, and compliance with security and confidentiality standards. This role also participates in developing policies, procedures, and training tools to support the effective use of hospital information systems. Additional responsibilities include providing 24/7 support for systems within their scope of accountability and across enterprise-wide applications, ensuring continuity and reliability of critical operations.

Workday Integration Systems Analyst Responsibilities:

• Provides technical assistance in the development, implementation, and support of highly complex, enterprise-wide, cross-functional applications, integrated systems, and technology projects.
• Troubleshoots multifaceted technology issues spanning software, hardware, interfaces, databases, and system security.
• Works on multiple projects simultaneously and participates in enterprise-wide initiatives as a team member.
• Participates in the installation, configuration, and development of hospital information systems.
• Performs system upgrades and provides ongoing system maintenance and optimization.
• Maintains advanced knowledge of hospital-purchased software and ensures hospital information confidentiality.
• Participates in developing policies, procedures, and training tools for hospital information systems users.
• Provides 24/7 support for information systems within their scope of accountability and/or enterprise-wide applications.

Workday Integration Systems Analyst Experience:

• Experience with interface, networking, and data warehousing technologies, as well as systems design, relational database technologies, and performance tuning.
• Experience with web services and APIs, with strong technical experience in XML and Java.
• Understanding of basic database architecture, tables, functional interactions, and downstream system impacts.
• Knowledge of system integration protocols and standards (i.e., HL7, DICOM, HIE, XML, X12, SOAP, web services, etc.).

Education and Certification Requirements:

• Bachelor’s Degree required.
• Master’s degree preferred.
• Epic applications preferred.
• Epic applications experience preferred.
• Workday applications experience preferred.
• UKG applications experience preferred.
• Certification in relevant applications and modules preferred.
• If supporting an Epic application, must maintain certification in one or more Epic applications and complete recertification per release as appropriate.
• If supporting a Workday or UKG application, experience with Workday and/or UKG applications, enterprise resource planning (ERP) platforms, and/or workforce management (WFM) solutions is preferred. Workday certification is preferred but not required.

Primary Location: