Workers Compensation and Benefits Coordinator

Position Summary: 

The Workers’ Compensation & Benefits Coordinator is responsible for supporting the organizations day-to-day management of Workers’ Compensation claims and assisting with benefits administration. This role will assist with the organizations compliance initiatives to ensure adherence to applicable federal, state, and local regulations. The role will assist with regulatory reporting, audits, and employee communications while maintaining accurate documentation. The Coordinator will work closely with Risk Management, Benefits, Payroll, HR, and Insurance Carriers to complete job duties.  

Duties & Responsibilities: 

• Day-to-day management of Workers’ Compensation claims (monitor claim status, maintain documentation, follow-ups ensuring timely resolution, ensure compliance with state & federal workers’ compensation regulations) 

• Ensure timely & accurate reporting to insurance carrier of WC claims 

• Coordinate with reporting associates, supervisors, and adjustors to gather necessary information.  

• Coordinate with HR on return-to-work and modified duty assignments 

• Assist with preparing various workers’ comp and benefits reports and metrics related to claim activity, costs, and outcomes.  

• Collaborate with Risk Management and Safety Committee to identify trends and recommend improvements to reduce workplace injuries. 

• Complete monthly benefit audits to ensure enrollment & compliance accuracy. 

• Assist with Benefit education content creation & distribution. 

• Respond to day-to-day benefit questions (via calls, Genuity ticket, emails) 

• Completes special projects to meet company initiatives as needed. 

Job Requirements: 

• Associate or Bachelor’s degree in HR, Business Administration, related field preferred, but not required. 

• 2+ years of experience in workers’ compensation, claims management, or related HR Benefits position. 

• Knowledge of workers’ compensation & Employee Benefit Administration laws and best practices. 

• Excellent communication and interpersonal skills. 

• Ability to manage sensitive information with discretion and professionalism 

• Experience working with third-party administrators or insurance carriers. 

• Proficiency in MS Office Suite and HRIS and benefits administration systems preferred. 

• SHRM or PHR certification a plus 

The company is an Equal Opportunity Employer and complies with all applicable federal, state, and local employment laws. Employment is at will. This job description is not intended to be an exhaustive list of duties or responsibilities, and the company reserves the right to modify job duties as business needs require. Reasonable accommodations will be provided in accordance with applicable law.