Workers' Compensation Case Manager

Join a Tech-Driven, Client-Focused Law Firm

At Kenny Habetz Injury Law, we’ve left filing cabinets in the past. Our fully digital, cloud-based systems allow you to focus on what truly matters: client care, strategic thinking, and meaningful results. We don’t just communicate with clients, we prioritize them every step of the way.

About the Role

The Workers’ Compensation Case Manager plays a critical role in managing Louisiana workers’ compensation claims from intake through resolution. This position serves as the operational backbone for WC cases, ensuring deadlines are met, medical treatment is tracked, wage benefits are properly handled, and clients receive consistent, compassionate communication. The ideal candidate is detail-oriented, organized, and comfortable managing high-volume caseloads in a fast-paced personal injury law firm.

As part of our team, you will play a crucial role in ensuring that injured workers receive the compensation they rightfully deserve. Your passion for justice and understanding of workers’ compensation law will help us continue to provide top-notch legal services to our clients.

Why Join Us?

• 100% paperless environment with no outdated systems and no clutter.
• Proactive client communication is not just encouraged, it is expected.
• Collaborative and supportive team culture.
• Opportunities for growth and learning in a modern law practice.

What You'll Be Doing

• Manage the full lifecycle of Louisiana workers’ compensation cases, from intake through settlement or resolution
• Open, organize, and maintain accurate digital and physical case files
• Track statutory deadlines, benefit timelines, and treatment milestones
• Ensure compliance with Louisiana Office of Workers’ Compensation (OWC) requirements
• Serve as the primary point of contact for workers’ compensation clients
• Provide regular status updates and explain the WC process in clear, client-friendly terms
• Collect and review wage statements, accident details, and employment documentation
• Coordinate medical treatment, evaluations, and follow-up appointments
• Track indemnity benefits, wage replacement, and medical payments
• Communicate with medical providers regarding records, billing, and treatment status
• Identify gaps or delays in care and escalate issues appropriately
• Communicate with workers’ compensation adjusters, employers, and insurance carriers
• Request and track authorizations, medical records, and payment confirmations
• Monitor benefit disputes, denials, and compliance issues
• Support attorneys with documentation for disputes, hearings, or negotiations
• Assist attorneys with preparing pleadings, discovery, and OWC filings
• Prepare demand packages and settlement documentation
• Maintain accurate case notes and task tracking within firm systems
• Support hearing preparation and post-hearing follow-up
• Provide outstanding customer service to our clients, ensuring their needs are met and their cases are handled with the utmost care and professionalism

• 2+ years of experience in workers’ compensation case management, legal support, or personal injury law
• Strong knowledge of Louisiana workers’ compensation processes (or ability to quickly learn)
• Excellent organizational skills with the ability to manage multiple active cases
• Strong written and verbal communication skills
• High attention to detail and follow-through
• Preferred
• Experience working in a Louisiana personal injury or workers’ compensation law firm
• Familiarity with OWC filings, indemnity benefits, and medical management
• Experience working with case management or legal practice management software
• Bilingual (English/Spanish) a plus

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Critical Illness & Cancer Ancillary Plans
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation & Public Holidays)
• Short Term & Long Term Disability
• Training & Development