Workflow Manager

SAIC is hiring a Workflow Manager to provide critical support to the Deputy Assistant Secretary of War (DASW) Science, Technology, and Program Protection (S&T PP).  This role requires exceptional organizational skills, attention to detail, and the ability to manage high-level correspondence and workflow processes in a dynamic and high-pressure environment. The ideal candidate will ensure all correspondence and tasking are managed effectively, tracked accurately, and delivered in compliance with established protocols and deadlines.

This position is 100% onsite at the Mark Center in Alexandria, VA.

Job Responsibilities:

• Monitor the Correspondence and Task Management System (CATMS) to ensure tasks are accurately tracked, prioritized, and completed within defined timelines.


• Triage incoming tasks, assign appropriate priorities, and proactively follow up on outstanding actions.


• Ensure senior leader decisions are communicated clearly and accurately via prepared correspondence


• Draft, review, and edit correspondence, reports, and tasking packages for clarity, completeness, and adherence to established formats and standards.


• Validate documents for logical structure, compliance, and alignment with senior leadership expectations.


• Prepare briefing materials, reports, and supporting enclosures for senior-level review and approval.


• Serve as a primary point of contact for coordinating correspondence with internal teams and external stakeholders, including OSW Front Offices, Joint Staff, Defense Agencies, Congress, and other government organizations.


• Professionally engage with senior leadership and stakeholders to ensure efficient task execution and issue resolution.


• Provide excellent customer service via phone, email, and in-person communication.


• Maintain accountability and organization of both electronic and hard-copy correspondence files.


• Ensure all correspondence control systems reflect real-time task status and document tracking.


• Safeguard classified materials, ensuring proper handling, storage, and destruction in compliance with DoDM 5200.01 guidelines.


• Analyze correspondence and documentation for accuracy, consistency, and completeness.


• Recommend improvements to workflow processes and communication strategies to enhance efficiency and effectiveness.


• Identify gaps or bottlenecks in the correspondence workflow and propose actionable solutions. 

Required Qualifications:

• ACTIVE TS/SCI clearance and US citizenship.
• Bachelors and ten (10) years or more of related experience; OR Masters and eight (8) years or more experience; OR PhD or JD and five (5) years or more experience.
• Demonstrated experience in correspondence management and workflow coordination.
• Experience with CATMS (Correspondence and Task Management System) or similar systems.
• Experience supporting Senior Executives in Government, Military (DoW Flag/General Officers), or Private Sector (Chief level) environments.
• Strong problem identification/resolution skills, flexibility, initiative, and a proven ability to communicate and work with senior executives efficiently and effectively (to include experience interfacing/communicating with senior executive leadership in government or industry).
• Strong experience in writing and editing memos and required correspondence.
• Excellent computer skills in MS Office (Word, Excel, PowerPoint).
• Excellent organizational and interpersonal skills.

Desired Qualifications:

• At least 10 years of direct administrative support experience with senior-level military or civilian officials.
• Experience with OUSW.