Workforce Development Coordinator

Location: MAAC Administration Office, Vista
Salary Range: $70,304-$72,000  DOE/Q

MAAC STORY                                                                                                                                                           
Since opening our doors in 1965, MAAC has focused on helping individuals and families create the lives they want and deserve. For more than five decades, MAAC has been a champion for underrepresented communities throughout San Diego County, providing families in need with resources to achieve self-sufficiency and improve their living conditions. While the organization first began in the southern region of San Diego, MAAC now operates 35 sites across the county, from San Ysidro to Fallbrook. With an annual operating budget of $60 million, MAAC employs nearly 500 staff who provide life-changing services to 70,000 individuals annually through programs in 5 core focus areas: Education, Economic Development, Health & Wellbeing, Housing, and Advocacy & Leadership Development. Through our wide array of programs, MAAC has grown to become one of the largest nonprofit social service organizations in the community. For more information, please visit: http://www.maacproject.org/
DEFINITION                                                                                                                                                          
Under the direction of the Workforce Development Manager, the Workforce Development Program Coordinator oversees the daily operations of workforce development initiatives, with a strong emphasis on job placement, program coordination, and—when applicable—supervision of assigned Program Specialists. The workforce development coordinator supports sector-based strategies across Healthcare, Trades and Construction, Sustainability, Youth Employment, and Re-skilling/Re-entry into the workforce. This position acts as a liaison with training providers, employer partners, and community stakeholders to ensure effective and consistent delivery of workforce services. The workforce development coordinator contributes to strategic planning, tracks program outcomes, and ensures program alignment with internal and external requirements.ESSENTIAL DUTIES AND RESPONSIBILITIES                                                                                                 

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to this class.

Program Coordination Duties

• Leads coordination of outreach, enrollment, training, and job placement activities.
• Supports implementation and expansion of workforce initiatives across key sectors: Healthcare, Trades and Construction, Sustainability, Youth Employment, and Re-skilling/Re-entry.
• Establishes and maintains relationships with employers, training providers, and partners to expand employment opportunities, including externships and internships.
• Assists with planning and implementation of new workforce development programs and pilots.
• Tracks program outcomes and collaborates with leadership to adjust services and meet deliverables.

Supervision and Staff Support

• When assigned, supervises Program Specialists, including providing coaching, training, and performance monitoring.
• Offers leadership and program support to workforce teams even in the absence of direct supervisory duties.
• Supports staff and collaborative partners in addressing participant challenges and employment barriers.
• Leads or co-leads workforce-related meetings, report-outs, and professional development efforts.

Administrative and Compliance Duties

• Ensures accurate and timely documentation in MAAC’s case management system (Salesforce).
• Reviews participant records for consistency, completeness, and compliance with funder and program standards.
• Compiles and submits reports for internal and external stakeholders.
• Coordinates participant scheduling, outreach activities, and communication across program components.

QUALIFICATIONS AND SKILLS                                                                                                                          
Knowledge of:

• Workforce development practices and job placement strategies.
• Employer relations and labor market trends in San Diego County.
• Case management and CRM systems.
• Program coordination and performance tracking.
• Effective communication and staff support strategies.
• Cultural competency and trauma-informed engagement.
• Principles of supervision and team leadership (as applicable).

Ability to:

• Lead workforce programs and initiatives with or without direct staff supervision.
• Communicate effectively with persons of diverse backgrounds.
• Maintain and analyze program data and apply findings to program improvements.
• Manage multiple priorities while meeting critical deadlines.
• Foster relationships with employers, educators, and community stakeholders.
• Work independently and as part of a collaborative team.
• Bilingual (English/Spanish) preferred.

EDUCATION / EXPERIENCE / CERTIFICATION                                                                                                 

To qualify for this position, candidates must meet one of the following:

• An Associate’s degree or higher in Workforce Development, Social Work, Human Services, Business, Education, or a related field

OR

• At least three (3) years of full-time experience in workforce development, employment services, job training, or social service programs

VALUE-BASED BEHAVIORS

Listens attentively to others. Asks clarifying questions to gain a better understanding of the other person’s views and underlying assumptions

Works effectively in a team environment and actively participates in joint problem solving; willingly cooperates with co-workers

Identifies and takes advantage of opportunities for personal and professional development

Attends work consistently and punctually. Arrives to meetings prepared and on time; honors work commitments; follows through on what was agreed upon; meets deadlines

Honors the private and confidential matters of co-workers. Protects the proprietary information of MAAC systems

Follows rules, regulations, and policies; positively contributes to implementing changes

Deals with issues directly, in a respectful and timely manner. Focuses on resolving the issue while not criticizing the person. Follows rules, regulations, and policies; positively contributes to implementing changes

HEALTH STATUS

Must have a physical examination, TB clearance and a drug screen by a doctor/clinic designated by MAAC as well as immunization records for influenza*, pertussis and measles as required by state and federal regulations prior to the first day of employment.

PHYSICAL AND MENTAL DEMANDS

The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this class, an employee is regularly required to stand, walk and sit, talk or hear both in person and by telephone, uses hands to finger, handle or feel objects or controls, reach with hands and arms. An employee also is regularly required to stoop, kneel, bend, crouch or crawl, climb or balance and lift up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus.

Mental Demands

While performing the duties of this class, the employee is regularly required to use written and oral communication skills; read and interpret information; analyze and solve problems; observe and interpret people and situations; use basic math; learn and apply new information or skills; work under intensive deadlines and interact with MAAC management, administrators, staff, teachers, parents, family members, children and others encountered in the course of work.

BACKGROUND CLEARANCE

All positions are subject to a background/education check, DMV check, NSOR, exclusion and debarment checks prior to hire and periodically throughout employment as required by various funding sources.

Note: California Start law requires background criminal checks on anyone who works in a licensed childcare facility who is not a client. Must have or obtain a current criminal background check clearance, signed criminal record statement, and signed Acknowledgement to Report Child Abuse form prior to the first day of employment.

TRANSPORTATION

Must have and maintain a valid California Driver’s License, daily use of a personal, insured vehicle, and have and maintain a motor vehicle driving record acceptable to MAAC’s insurance carrier. Incumbents will be enrolled in the California DMV Pull Program.