Workforce Development Specialist

Matrix Human Services is Educating Children, Supporting Families and Rebuilding Neighborhoods in Detroit.    
THE IMPACT YOU WILL BE A PART OF WITH JOINING MATRIX

• Over 30 program locations throughout Detroit and surrounding areas
• 20,000+ individuals benefiting from Matrix services every year
• The largest Head Start Program in the city of Detroit
• The largest HIV treatment and prevention program in Detroit
• After school youth services and academic enrichment
• Workforce Development and Financial Literacy Programs
• Housing Education and Home Buying Assistance
• Healthy Senior Living Program

FOCUS ON PERSONAL AND CAREER DEVELOPMENT. Tuition Assistance. Professional Development Support. In-House Learning and Professional Development Platform.
WE EMBRACE WORK LIFE BALANCE. Vacation Banks. Paid Holidays.
BENEFITS OPTIONS. Medical/Rx. Dental. Vision. Life/AD&D Insurance. Flexible Spending Accounts. Combine Short- & Long-Term Disability. Employee Assistance Program (EAP). 403(b) Retirement Account.
CEO Starr Allen-Pettway has been honored by the Michigan Chronicle as a distinguished nonprofit leader in Southeast Michigan.
CORE VALUES:

• Positive Attitude
• Always Learning
• Results Through Accountability
• Building Relationships

JOB SUMMARY/ACCOUNTABILITY

The duties of the Workforce Development Specialist are to help individuals gain the skills and knowledge needed to secure and maintain employment. They will design and deliver training programs, assess participant needs, and provide guidance to help individuals achieve their career goals. They also work with employers to understand their workforce needs and connect qualified job seekers with suitable opportunities. 

GENERAL RESPONSIBILITIES

• Conduct assessments and provide workforce training to equip individuals with the skills necessary to obtain and sustain employment.
• Keep accurate data/ progress notes regarding participants.
• Identify and address challenges faced by individuals
• Lead workshops, seminars, and one-on-one coaching sessions to enhance participant’s skills
• Provide support and guidance to program participants as they pursue their career goals
• Engage in ongoing professional development to enhance knowledge and skills
• Assist with resume writing, interview skills, job searching strategies, and career planning
• Maintain case files including intake forms, assessment data, client release forms, attendance and participation forms
• Maintain strict confidentiality concerning information gained through client interviews and program participation
• Ensure participant files are in accordance with COA licensure and Matrix PQI standards
• Participate in team meetings and other staff meetings necessary for doing the job
• Assess the skills and needs of participants skill gaps, career interests, and educational backgrounds
• Develop and maintain partnerships with community organizations, employers, and educational institutions
• Organize job fairs, employer panels, or other events to connect job seekers with potential employers
• Collect and input data into appropriate systems
• Collect data to assess the impact of training programs and job placement
• Track participant progress, job placement rates, and other key performance indicators
• Assess the impact of training programs on participant skills and job performance
• Track and report on program outcomes and participant satisfaction
• Perform other duties as assigned

POSITION QUALIFICATIONS

• Hold a Bachelor degree in workforce development, social work, psychology, business, or Human Resources
• Able to work flexible hours, some evening and weekends
• Strong writing skills and the ability to handle multiple tasks
• Excellent verbal and written communication skills
• Have reliable transportation
• 25% ability to travel to local schools and local community activities
• Self-driven with the ability to recognize improvement on processes and take initiative to execute change
• Focused attention to detail, well organized and demonstrated ability to prioritize multiple tasks, achieve desired results and adapt favorably to changing priorities
• Demonstrate strong problem-solving skills in team setting
• Proficiency in Microsoft suite including Word, Excel, Outlook, PowerPoint
• Experience using search engines and databases to complete case notes, find resources, and help participants with finding employment