Workforce Planning Coordinator

Mission

Neko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear.

In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It's a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives.

Job Title: Workforce Planning Coordinator
Location: New York, USA
Division: Operations
Reporting to: Country Manager

About the Role
We are looking for a Workforce Planning Coordinator to support the planning and scheduling of clinical staff across our growing US clinic network. This role will focus on workforce strategy and execution, including headcount planning, shift patterns, and scheduling to ensure clinics are staffed efficiently. Initially, the role will also involve hands-on coordination of clinic schedules as the US network expands.

What You’ll Deliver in the First 6–12 Months

• Develop workforce plans including headcount models, staffing ratios, and shift patterns for clinics.

• Create and manage staff schedules, ensuring clinics are appropriately staffed.

• Work closely with Clinic Leads and operations teams to maintain accurate workforce planning and scheduling.

• Monitor workforce data including labour costs, utilisation, and reporting.

• Ensure scheduling aligns with local labour laws and operational needs.

• Support workforce coordination across multiple clinics as the US network grows.

Minimum Qualifications

• Experience in workforce planning, scheduling, or workforce operations.

• Background in healthcare, retail, or other operational environments with shift-based staffing.

• Experience using scheduling or workforce management systems.

• Strong understanding of workforce data, labour utilisation, and operational reporting.

• Strong stakeholder collaboration with operational and clinic teams.

About titles at Neko

We use a simplified internal title framework that prioritises clarity over hierarchy, so internal titles may differ from market‑facing role titles. Scope, impact and level of the role are fully aligned and will be clearly discussed throughout the process.

Hiring Process

Candidates progress from application and structured screening through thoughtfully designed interviews culminating in a formal offer and final pre-employment checks before joining the team.

Equal Opportunity & Inclusion Statement

Neko Health is committed to inclusive hiring and member-first care. We welcome candidates from all backgrounds and encourage you to request reasonable adjustments to support your application.