Workorder Manager

The Role

Your mission: make sure every ready-to-build project lands with the right contractor, first time, every time. You’ll guide an offshore assignment team that builds work orders, validates measurements, applies market-specific rules, and hands projects off to contractors. You’ll be a critical partner to our Regional Managers, ensuring their nuanced assignment strategies are executed flawlessly at scale

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Responsibilities

• Lead, mentor, and performance-manage a global team handling day-to-day work-order creation and contractor assignment tasks

• Translate assignment playbooks from Regional Managers into crystal-clear SOPs and checklists. Stay in constant alignment with Regional Managers.

• Verify measurement data from the quoting stage, flag and categorize any misquotes or measurement issues that occur

• Monitor key health metrics (assignment cycle time, contractor acceptance rate, reassignment frequency) and share learnings

• Continually tune contractor-selection logic to balance cost, quality, and speed

• Own onboarding and up-skilling of new assignment specialists as Remi grows

Required Qualifications

• 2+ years in dispatch, scheduling, operations, or construction

• Proven ability to absorb complex policy variations and teach them to others

• Strong relationship-building experience—you’re able to improve the assignment process across the board in coordination with all of Remi’s regional teams

Preferred Qualifications

• Experience in roofing, solar, or construction dispatching

• Prior experience leading people in a high-throughput, detail-oriented environment

Benefits

• Go out to lunch with your teammates every day with our $20 lunch stipend

• Unlimited paid time off

• 5% 401k match

• 100% paid parental leave and medical insurance

• $100 monthly cell phone credit