Workplace Engineering Track Associate

Company : Hexaware

Job Description - Workplace Engineering Track Associate

Description
JD 1. Service Desk Analyst – below is the Job description Key Responsibilities: Technical Support: • Respond to incoming service requests via phone, email, or chat in a timely and professional manner. • Diagnose and troubleshoot hardware, software, and network issues. • Provide step-by-step instructions to resolve technical problems. • Escalate unresolved issues to higher-level support teams as needed. • Document all service requests and resolutions in the ticketing system.

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Workplace Engineering Track Associate

Job Description - Workplace Engineering Track Associate

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