Workplace Operations Specialist

THE WORK:

The Workplace Operations Coordinator role will provide outstanding customer service and support the daily management of the office, vendor relations and overall office maintenance. In this role, you have the strong ability to think on your feet, assigning an appropriate level of urgency to specific situations, and working on projects independently. You are a diligent and resourceful problem-solver, able to iterate until the right solution is found. You can easily collaborate and communicate with internal teams and external partners.

WHAT YOU’LL DO:

• Be the main point of contact to the San Francisco office.


• Drive culture and employee experience; through but not limited to digital/physical signage, office decorations, and onsite activities.


• Communicate with all stakeholders and local ripplers in regards to all operations. 


• Attention to safety, cleanliness, and the day-to-day efficient functioning of the general office environment.


• Purchase and manage inventory of all office & kitchen supplies as required.


• Manage local food programs such as daily snack & beverages and lunch programs. 


• Manage and respond to workplace related tickets associated with the Switzerland office. 


• Assist management in carpet cleaning, painting, furniture repair, plumbing, electrical, lighting, and HVAC needs.


• Coordinate space planning and support; assist in updating floor plans, perform moves, and new hire space assignments with IT.


• Act as the liaison between all vendors providing site services, including but not limited to Janitorial Staff, Snack Vendors, and building management..


• Maintain building operations and emergency procedures.


• Assist with Health & Safety protocols.


• Coordinate with building management for any work order request.


• Receive feedback or suggestions from employees and relay them to Workplace Management for consideration.

WHAT YOU'LL BRING: 

• Associates degree or higher with 2-3 years of Office Management or Facilities experience.


• Excellent customer service skills with the ability to interact with all levels of personnel within the company, external customers, and vendors.


• Display a willingness to be flexible and exhibit a professional manner.


• Excellent organization and time management skills.


• Excellent interpersonal and communication skills Ability to work independently.


• Proficiency with Google Suite or Microsoft Office (Documents, Sheets, Slides). 


• Flexibility required if additional work hours are needed.