Workplace Receptionist

Firm Overview:

Cambridge Associates (“CA”) is a leading global investment firm. CA’s goal is to help endowments & foundations, pension plans, and ultra-high net worth private clients implement and manage custom investment portfolios that generate outperformance so that they can maximize their impact on the world. Cambridge Associates delivers a range of services, including outsourced CIO, non-discretionary portfolio management, and investment consulting.

Headquartered in Boston, Massachusetts, CA has offices in key markets in North America, the United Kingdom, Europe, Asia, and Oceania.  Our worldwide teams ensure our clients benefit from decades of global presence, local expertise, and relationships with the top global investment managers across the world.  For more information, please visit www.cambridgeassociates.com.

Job Description Summary:

THE OPPORTUNITY
Under the direction of the Office Manager, the Receptionist is a highly visible in office position that supports the execution of the day-to-day processes and procedures of CA Arlington Workplace Operations – Reception, Catering, Operations, and Facilities. The primary objective is to ensure that our colleagues experience no impediments to their day-to-day productivity and to also ensure that both internal and external clients experience best-in-class customer service.

Job Description:

RESPONSIBILITIES

• Monitoring lobby waiting area.
• Order food for internal and external meetings, board meetings, and other events; coordinate pickup/delivery.
• Prepare conference rooms for catered meetings; Set up, break down and clean up after meetings
• Maintain order in the kitchen, taking main responsibility for dishwasher and refrigerator use.
• Engage with IT staff in support of internal, client, and manager meetings.
• Maintain appearance of reception desk, seating area and conference rooms.
• Answer and route incoming calls, including employment verifications to appropriate staff and departments.
• Welcome visitors and guests and offer amenities like beverages, luggage storage, directions.
• Ensure that visitors and guests log in/out.
• Issue and revoke access badges; enable and disable badge access in accordance with security guidelines.
• Arrange catering and send communications for monthly birthday parties.
• Instruct caterers and engage IT staff in support of internal, client, and manager meetings.
• Report minor facilities issues to ARL assistant manager.
• Update distribution lists and phone lists.
• Manage and maintain the current document management system for archived files.
• Maintain accurate database of current vendors including up to date contact information.
• Maintain open lines of communication with staff and report kitchen equipment outages
• Assist with ad hoc projects as needed
• Prepare new hire welcome packets and deliver new hire office orientations.

QUALIFICATIONS

• Associates degree preferred and/or 2 years’ experience.
• Proficiency in Microsoft Office Suite, especially Excel and Outlook
• Availability to work overtime with little or no notice.
• Punctual and reliable.
• Ability to work well under pressure.
• Discretion with highly confidential and sensitive information.
• Maintain open lines of communication with staff and report kitchen equipment outages
• Willingness to interact in a team environment.

Base salary range for this role:

Pay Range Minimum:

49900

Pay Range Maximum:

64900

In addition to the listed salary range, this position is eligible for an annual performance-based bonus and a comprehensive, competitive benefits package. Actual placement within the stated salary range will be determined based on factors such as skills, experience, and qualifications, as well as internal equity.

The firm is committed to the concept and practice of equal employment opportunity and will not discriminate against any employee or applicant on the basis of race, color, religion, age, sex, national origin, sexual orientation, gender identity, disability, or veteran status. It is expected that all employees will follow a similar policy toward their co-workers.