Workplace Service Coordinator - Hiring Now

BR w/ MSP fee removed: ***
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HM open to contact? NO
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Supplier FAQ's

Aside from the job description, can you provide an overview of what a day for this contractor will look like? - CONTRACTOR WILL CHECK IN ALL GUESTS AND EMPLOYEES, ISSUING GUESTS BADGES AND OR TEMPORARY EMPLOYEE BADGES. LEARN TO PROVIDE INFORMATION ABOUT THE LOCATION, COLLABORATE WITH LOBBY SECURITY TEAM TO ENSURE EMPLOYEES ARE ESCORTING GUESTS AND BADGING PROPERLY

Please rank your preferred top skill sets: (For Example: tools, previous experience, technologies)
Must have skills: - PLEASANT UPBEAT PERSONALITY, RELIABILITY, GREAT COMMUNICATION, CONFIDENT CUSTOMER SERVICE SKILLS, TEAMWORK, MICROSOFT OFFICE SUITE AND GOOGLE APPS, GOOGLE CALENDAR, SLACK DIRECT MESSAGING
Teachable skills: - INTERNAL *** SOFTWARE APPLICATIONS

3. How quickly are you looking to interview/hire? - START INTERVIEWING ASAP

4. I understand this is approximately a 05/01/2024 to 08/01/2024 contract. Any possibility of extension or going perm? - POSSIBLE EXTENSION OPPORTUNITY YES, NOT A PERM POSITION - CONTRACT ONLY

5. This role is located in Illinois - Chicago. YES
Can this position be fully remote? - NO
Does this worker need to by any hubs? (If so, provide onsite address and how many days per week) - EXPECTED TO WORK AT 333 WEST WOLF POINT PLAZA, CHICAGO, IL 60654
If the role requires the worker to be onsite? (If so, provide onsite address and how many days per week) - YES WILL BE EXPECTED TO WORK AT 333 WEST WOLF POINT PLAZA, CHICAGO, IL 60654 - 5 DAYS A WEEK, 8HRS EACH DAY, POSSIBLE OVERTIME HOURS AFTER 5PM TO CHECK IN GUESTS FROM TIME TO TIME.

6. Any specific time zones this candidate will need to work to accommodate? - CST

7. How many interview rounds and will there be any assessments? (Please Note: Please try to condense multiple round interviews to panels to ensure candidates are still available) -2 TO 3 ROUNDS WITH ASSESSMENTS

8. Any other critical details to note for our suppliers? (Team size, candidates that have been in this role prior, different titles of the role, etc.) TEAM SIZE- 2 MEMBERS AT WOur CompanyOME DESK, LOOKING FOR CANDIDATES WHO HAVE BEEN IN A PRIOR FRONT DESK ROLE
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The Workplace Services Coordinator, Front Desk will report to the Associate Manager, Workplace Services. This position requires a high level of customer service. This person selected will need to be energetic. This person must be a real team player, someone who wants to be supportive of the team and wants to succeed as a team.

Description:
The Workplace Services Coordinator, Front Desk is a constant resource for our employees and makes the first direct impression on Salesforce employees and customers.
Work with and get direction from the Associate Manager of Workplace Services to maintain and provide excellent customer service and support to the office. Assist internal customers (employees) with all Workplace Services related items. Greet and direct guests in a timely and professional manner. Assign temporary and guest badges as required. Ensure all guests are properly signed into the Visitor Log system. Notify staff of visitors, candidates, customer arrivals. Complete a daily check of temporary access cards, ensure all cards are accounted for and returned daily. Maintain an electronic list of access cards assigned to staff, providing lost or damaged access card numbers to the security team for cancellation. Maintain a presence on instant messaging app Slack, sending periodic reminders and updates. Respond to and follow up on all incoming emails and in a timely and efficient manner. Pre register guests for meetings, events and interview candidates. Assist with overall maintenance of the organization, communicate any and all maintenance issues with building management in a timely and efficient manner
Required Skills/Experience:
Excellent interpersonal communication skills, customer service experience preferably in luxury hospitality
Proficient at using the Microsoft Office Suite and Google Apps, Google Calendar required
Must be willing/able to learn and use our internal *** software application
Ability to take direction and follow oral and written instructions.
Good writing, analytical, and problem-solving skills.
Submit timesheet for approval every Friday.