Workplace Service Coordinator - Start Now

Summary:
The Workplace Services Coordinator, Front Desk will report to the Associate Manager, Workplace Services. This position requires a high level of customer service. This selected person will need to be energetic. This person must be a real team player, someone who wants to be supportive of the team and wants to succeed as a team.

Responsibilities:

• Work with and get direction from the Associate Manager of Workplace Services to maintain and provide excellent customer service and support to the office. Assist internal customers (employees) with all Workplace Services related items. Greet and direct guests in a timely and professional manner. Assign temporary and guest badges as required. Ensure all guests are properly signed into the Visitor Log system.
• Notify staff of visitors, candidates, customer arrivals.
• Complete a daily check of temporary access cards, ensure all cards are accounted for and returned daily. Maintain an electronic list of access cards assigned to staff, providing lost or damaged access card numbers to the security team for cancellation.
• Maintain a presence on instant messaging app Slack, sending periodic reminders and updates.
• Respond to and follow up on all incoming emails and in a timely and efficient manner.
• Pre-register guests for meetings, events and interview candidates.
• Assist with overall maintenance of the organization, communicate any and all maintenance issues with building management in a timely and efficient manner

Must have Skills:

• PLEASANT UPBEAT PERSONALITY
• RELIABILITY
• GREAT COMMUNICATION
• CONFIDENT CUSTOMER SERVICE SKILLS
• TEAMWORK
• MICROSOFT OFFICE SUITE AND GOOGLE APPS
• GOOGLE CALENDAR, SLACK DIRECT MESSAGING

Required Skills/Experience:

• Excellent interpersonal communication skills, customer service experience preferably in luxury hospitality
• Proficient at using the Microsoft Office Suite and Google Apps, Google Calendar required
• Must be willing/able to learn and use our internal software application
• Ability to take direction and follow oral and written instructions.
• Good writing, analytical, and problem-solving skills.
• Submit timesheet for approval every Friday.

Compensation:
The pay rate range above is the base hourly pay range that Aditi Consulting reasonably expects to pay someone for this position (compensation may vary outside of this range depending on several factors, including but not limited to, a candidate’s qualifications, skills, competencies, competencies, experience, location and end client requirements).

Benefits and Ancillaries:
Medical, dental, vision, PTO benefits and ancillaries may be available for eligible Aditi Consulting employees and vary based on the plan options selected by the employee.