Workspace Support Assistant

About Mindful Support Services

We are a business-to-business support service for independent mental healthcare practitioners, which helps providers service a growing client base. We provide administrative and organizational services to simplify the processes of sourcing leads, marketing, billing and collecting payments from patients and insurers. We have grown to support over 2,000 mental healthcare providers and 17 locations since we opened in 2011.

We have built the Mindful Therapy Group brand from the ground up with years of dedication to solving the complex processes of the healthcare landscape in innovative ways, creating a platform geared toward growth, and working to meet our mission of creating improved access to high quality mental healthcare.

About the Role

Those with retail and/or restaurant experience are encouraged to apply.

The Facilities Assistant is an excellent entry-level opportunity within our company. The facilities assistant will work collaboratively with team members, contractors, vendors, property managers, and other departments in the company to contribute to both big-picture projects and weekly tasks. Duties will include a variety of inventory management, assisting with project planning and execution, and providing onsite support at office locations.

The ideal candidate will have experience working in customer service, property management, or vendor relationships. Training is provided.

Responsibilities

• Support the Assistant Facilities Manager with ordering, tracking, accepting, and inventorying delivery of office supplies and expenditures for all office locations. 
• Facilitate/execute small office space improvements, repairs, and office-wide “refreshes”. 
• Maintain regular upkeep of the Headquarters office spaces (water plants, proactively address broken equipment, manage kitchen cleaning schedule etc.) 
• Assist with launching new locations; supporting with planning, procurement, and coordinating with stakeholders to ensure smooth project execution. 
• Coordinate & execute the ordering, delivery, and installation of furniture and décor. 
• Create and maintain documentation for build-out processes; including updating, tracking, and cataloguing to ensure project organization. 
• Utilize software such as PowerPoint, Outlook, Adobe, SmartDraw, Microsoft Project, and Excel to track progress and communicate effectively with stakeholders. 
• Participate in an on-call rotation to provide 24/7 support for facility-related emergencies, ensuring timely and effective resolution of issues to maintain operational continuity. 
• Uphold and enforce policies, procedures, and best-practices for facility management with Office Managers, Support Staff, and the Operations Department; and assist the Assistant Facilities Manager with establishing and implementing new policy updates. 

• Moderate lifting is occasionally required (up to 50 lbs.) 

• Personal vehicle is required due to travel between worksites or other locations; mileage is re-imbursed at the current federal rate.

Core Competencies

• Discreet, tactful, with highly collaborative interpersonal skills. 
• Scheduling and record-keeping 
• Proficiency in Microsoft Office  
• Excellent written and verbal skills with attention to detail while completing all tasks 
• Ability to work individually and in a team environment 
• Ability to work autonomously, with minimal supervision, manage your time responsibly and be accountable for meeting deadlines 
• Flexibility in daily priorities and the ability to learn new software & processes quickly. 
• Strong organizational and problem-solving skills 
• Passionate about design, communication, and client service

Work Environment

Work will be performed mainly at Mindful Support Services’ Headquarters, with work performed at office locations, and off-site venues for specific projects and events as needed.

We provide our full-time employees with:

• 75% coverage of health, dental, and vision insurance
• 15 PTO days accrued annually in the first year
• 8 paid holidays per year
• 401k matching
• Life Insurance
• Professional development training and opportunities for advancement

Job Type: Full-time
Salary: $48,000 - $52,000/yr

We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. Applicants from all fields are encouraged to apply. Background check required. Come join a strong team making an impact in the service world of mental health!

It is a conflict of interest for an employee of Mindful Support Services to be a current client of Mindful Therapy Group. We request that individuals who are receiving clinical services at Mindful Therapy Group wait until their care is discontinued before beginning employment.