Wraparound Facilitator - Olive Branch, MS

Founded in 1912 as an adoption agency, Canopy Children's Solutions is Mississippi’s most comprehensive nonprofit provider of children’s behavioral health, educational, and family support solutions. Canopy employs a diverse group of mission-driven individuals committed to honoring the voice of Mississippi children and families. Being an integral part of the Canopy team involves committing to the Core Values that drive our organization forward:

• The voice of our children and families always comes first


• Relationships matter and our differences make us stronger


• We take great joy in service to others


• Our families and our communities deserve our very best

Canopy has been recognized as a Great Place to Work® for the fifth consecutive year and is one of only nine companies in Mississippi to earn this certification for 2025–2026. At Canopy, employees are committed to fostering a healthy workplace culture built on trust and driven by a shared mission: helping children thrive and empowering families to overcome extraordinary challenges.

We offer a comprehensive benefits package for all eligible full-time employees. Benefits include, but are not limited to:

• Competitive Compensation


• 403b Retirement Plan with Match


• Medical, Dental, Vision Insurance


• PTO/Vacation


• Employee Wellness Program and Counseling Services

Wraparound Facilitator - Position Overview

• Wraparound is a care coordination process that builds on the collective action of a committed group of family, friends, community, professional, and cross-system supports mobilizing resources and talents from a variety of sources to address the needs of children/youth with complex mental health challenges and their families.


• The Canopy Wraparound Facilitator is responsible for engaging the family and developing a strength-based relationship to identify, create and build a supportive Wraparound Team for the purpose of developing a holistic single plan of care in accordance with high fidelity and quality wraparound practice.

Job Responsibilities:

• Engage the family to begin the process of high-fidelity Wraparound and educate family, child/youth, and new team members about the Wraparound process and components of wraparound.


• Gather information for the development of the family story and assist family with developing their family vision to present at the first 30-day Wraparound Team Meeting.


• Complete the initial Crisis Management Plan with the family within 24 hours of admission to Wraparound.


• Engage families in order to identify natural/formal/informal supports for the family and child/youth and have them present at the initial WTM.


• Responsible for maintaining team cohesiveness and providing an environment that is conducive for all team members to have supportive and positive communication between the team and families.


• Facilitate a Wraparound Team Meeting every 30 days at a minimum, more frequently in the initial stages of development if needed, and as often as needed to provide quality services.

Required Qualifications:

• Bachelor’s degree required in Social Work or a related field. Experience working directly with children and families and formal/informal systems required. 


• Must also be able to successfully complete the Mississippi Department of Mental Health Community Support Specialist trainings and certification exam for certification as a Provisionally Certified Community Support Specialist (PCCSS) within 90 days of hire. 


• Must also be able to successfully complete the Mississippi Department of Mental Health Community Support Specialist training for certification as a Provisionally Certified Community Support Specialist (PCCSS) within 90 days of hire. 


• Must be available to work a flexible schedule to accommodate occasional evening and weekend hours to meet job responsibilities.    


• Must be at least 21 years of age, have a valid Mississippi driver license, a good driving record, proof of legally appropriate auto liability insurance, and must be willing to use personal vehicle for organization business.