Yacht Club Housekeeper

Position Title: Housekeeper

Department: Housekeeping

Division: Facilities

Reports to: Housekeeping Manager, Housekeeping Captain

Supervises: None

Company Summary: With over 100 years of rich history, the Grosse Pointe Yacht Club has long been a place of tradition, camaraderie, and a shared love for life on the water—and we are consistently looking for employees with a passion for hospitality to help drive our results. If you are a high achiever who takes pride in your work and strives for excellence in everything you do, we welcome you to come row with us! Whether you are a professional looking to grow a full-time career, a hospitality hero seeking supplementary part-time work that is meaningful and rewarding, or a local member of our community looking for a fun summer job to help build your confidence—we encourage you to monitor our job postings throughout the year and apply.

Position Summary: The position of Housekeeper is responsible for ensuring the cleanliness of all club facilities. A professional work ethic and attention to detail are priorities in this position in order to maintain the overall property in a high state at all times. Work will generally be performed in both indoor and outdoor environments, with exposure to varying weather conditions.

Employment Status: Most new and returning employees will be hired under a seasonal employment status. Most seasonal employees can expect a consistent schedule from (approximately) April to October each year. At the end of each season, employees are welcome to submit requests to transition to either year-round part-time or full-time status. The approval of these requests will be based on the needs of the Club and the employee's performance track record.

Qualifications:

• High school diploma or equivalent experience preferred


• Valid Driver License


• Two or more years of experience in a similar position preferred


• Ability to work scheduled hours, including holidays and weekends when necessary


• Ability to lift 50 lbs


• Lifting, bending, twisting, reaching, crouching, and crawling throughout the course of the job


• Being on your feet for an extended period of time

Duties:

• Serves as a positive role model by:
  
  
  
  • Adhering to the same standards of service and behavior that peers are required to uphold
  
  
  • Demonstrating effective communication skills through various digital platforms utilized by the Club
  
  
  • Maintaining a positive and friendly demeanor at all times
  
  
  • Working with peers to meet the needs of the team
  
  
  • Representing the Club well in its relationships with members and vendors
  
  
  
  

• Continually provides services in the areas of:
  
  
  
  • Performing general cleaning duties in all areas of club property including all restrooms, fitness rooms, dining areas, and event spaces
  
  
  • Monitoring and refreshing locker rooms and restrooms as needed, including stocking items, cleaning toilets, cleaning sinks, and cleaning showers throughout the day
  
  
  • Collecting and disposing of trash and recycling in all member and staff areas
  
  
  • Washing, folding, and putting away club towels and cleaning rags
  
  
  • Cleaning light fixtures, ceiling vents, and other high-level areas on a consistent schedule
  
  
  • Executing deep cleaning projects according to schedule
  
  
  • Use of ladders to reach high areas, as needed
  
  
  • Use of commercial washing machines and dryers
  
  
  • Continually seeking to enhance knowledge and skills related to housekeeping
  
  
  • Maintaining self-awareness of members, management, and peers
  
  
  
  

• Assumes responsibility for the department by:
  
  
  
  • Assisting supervisors in maintaining proper inventory levels
  
  
  • Maintaining storage facilities in a safe and organized manner
  
  
  • Communicating with supervisors and peers concerning ongoing projects, including the completion of regular work orders
  
  
  
  

• Results on which performance will be evaluated but are not limited to:
  
  
  
  • Being attentive to the needs of the members
  
  
  • General behavior and language
  
  
  • Maintaining good hygiene and professional appearance
  
  
  • All duties as outlined in this position profile