Yacht Service-Maintenance Technician

OVERVIEW: The Yacht Service/Maintenance Technician provides service and maintenance as needed to the new and used yacht inventory. This position includes general of “crew” type maintenance through a planned maintenance systems designed to maintain the product on a weekly, monthly, quarterly basis and providing a maintenance log to the new owner.

KEY TASKS: 

• Conduct the necessary maintenance checks and repairs as described in the maintenance program in a timely and professional manner 


• Provide proper documentation, such as labor tickets, work order updates including a description of the work performed. 


• Communicate with the service advisors and/or parts department to obtain necessary parts and supplies timely. 


• Notify service advisors when repairs beyond the scope of this position are necessary and follow-up on completion 


• Update vessel maintenance logs upon completion of service 


• Available to work additional hours when necessary 


• Travel to additional locations when necessary to maintain inventory 


• Maintain vehicle log and ensure cleanliness 


• Project a knowledgeable and professional image at all times


• Other duties as assigned.

KEY RESULT AREAS: 

• Customer Satisfaction/FANS


• Presentable and deliverable product


• Zero damage


• Timely and accurate completion of work


• Timely and accurate paperwork