Youth Programs Manager

About Bouldering Project

Bouldering Project’s mission is to foster meaningful human connection with the most inspiring and inclusive climbing, movement, and community spaces. We care deeply about humans. We’re driven by the pursuit of better. We create joyful places and pathways for climbing, fitness, yoga, and social experiences that inspire people to challenge themselves and engage in a lifestyle centered around health, friendship, and purpose. 

About the Role

Youth Programs at Bouldering Project empower participants to embrace growth, develop climbing skills and gain community and connection. We believe in building creative curriculums that are a combination of climbing, fun, and games. BP believes that climbing is for everyone and works tirelessly to maintain a supportive environment for all participants. 

The Youth Programs Manager develops, directs, and manages all aspects of youth programming at all Bouldering Project locations in the market including youth programs, summer camps, adult and youth groups, birthday parties, private instruction, and school partnerships. 

General Responsibilities

Program Development and Direction

• Initiate continued development of fun and innovative programming and curricula for children that includes clubs, camps, birthday parties, and group events. 
• Collaborate with Operations Managers and Assistant and/or General Manager in the hiring of program staff. 
• Communicate with participants, caregivers, staff, and instructors to ensure program quality. 
• Oversee and supervise Youth activities. 
• Attend session starts and events and debrief courses with the Assistant and/or General Manager in weekly meetings to ensure program quality and to support staff development. 

Staff Management

• Collaborate with Operations Manager to schedule staff via organized, economical, and efficient staffing systems. 
• Maintain employee motivation and job satisfaction via dynamic leadership and support, both individually and through our Programs Supervisors. 
• Communicate with staff to understand availability and share scheduling. 
• Maintain discipline and professionalism among staff. 
• Ensure staff quality by leading and participating in assessment and evaluation. 
• Develop Programs Supervisors through the delegation of appropriate tasks and responsibilities. 
• Communicate with managers and staff, as needed, to ensure staff quality. 

Logistics

• Develop and maintain organized, clean, and efficient logistics, registration, and payment systems. 
• Ensure that facilities and equipment remain clean, functioning, and high quality while maintaining a forecasted budget. 
• Introduce and maintain staff support tools. 

Risk Management

• Serve as staff lead (with Assistant and/or General Manager and key staff) to support Risk Management in Youth Programs. 
• Support incident reporting and reviews, safety reviews, emergency scenarios, and policy-writing. 
• Act as Incident Commander in an emergency. 
• Ensure all programs have sufficient emergency support through systems and notification sequences. 

Marketing

• Collaborate with the Sr Marketing Manager & Assistant and/or General Managers to align and implement marketing strategies. 
• Collaborate with colleagues in building relationships with industry contacts and companies for events and opportunities. 
• Partner with the local Parks & Recreation Department to expand community outreach and drive program registration.

Other Duties

• Manage participant-initiated groups and events at BP including birthday parties and youth/adult groups. 
• Occasionally serve as Operations Specialist, Instructor, Program Staff, or other roles as needed. 
• Other duties as assigned by the leadership team. 

Management Team

• Collaborate with the local BP management team on decisions that impact the staff, community, and gym. 
• Work with each department to support each other and create the best experience for all users. 
• Work with the Head Setter to maintain appropriate climbing in our dedicated youth climbing areas. 

Working Conditions

Many duties require the availability to work a flexible schedule based on business needs and events, including evenings and weekends. Duties often occur before and after regular business hours.  

Bouldering Project strives to embody equal opportunity in our workplaces. We believe that different perspectives and identities strengthen our communities and unlock our potential.