Youth Services Associate Director

POSITION SUMMARY:

 Under the direction and guidance of the Youth Services District Director and consistent with the mission and policies of the YMCA of Southeastern NC, the Associate Director is fully dedicated to the YMCA branch facility, and they are responsible for the oversight of the Afterschool program and Summer Camp programs at that facility. The Associate Director serves as the primary daily face to face contact for YMCA coworkers, faculty, parents, and guardians and helps establish the afterschool program and summer camp at the assigned facility. The Director must have the competencies, skills, and proven leadership ability to successfully carry out the YMCA mission, goals, and vision for serving the community. The Director will provide direction for the program and classroom, implement program curriculum, and provide quality experience to children and parents that focuses on the YMCA values: honesty, respect, responsibility, and caring. 

ESSENTIAL FUNCTIONS:

• Implements curriculum within the established guidelines.
• Designs and implements daily lesson/activity plans.
• Supervises the children, classroom, and all activities.
• Makes ongoing, systematic observations and evaluations of each child.
• Ensures parents are kept informed of all site and program activities and communicates both positive and negative behavior of children to parents.
• Conducts parent conferences and maintains positive relationships and effective communication. with parents. Engages parents as volunteers.
• Perform daily administrative work as needed such as filing, copying, record keeping, organization, customer service (including emails and phone calls).
• Maintains program site and equipment.
• Maintains required program records including attendance sheets, incident sheets, and behavior reports; maintains CACFP and SFSP records.
• Attends and participates in family events, program activities, staff meetings, and staff training.
• Follows and implements the Healthy Eating and Physical Activity standards.
• Trains new staff on current YMCA policies and procedures.
• Supervises afterschool and summer camp counselors; modify the schedule as necessary to maintain appropriate staff to student ratios and remain within budget
• Develop relationships with school and community stakeholders to further deepen the YMCA and school relationship.
• Assists in hiring, firing, and oversight of the YMCA payroll system for all staff working under the Associate Director.
• Perform all other tasks as assigned by supervisors.

OUR CULTURE: Our mission and core values are brought to life by our culture. At the Y, we strive to live our purpose of strengthening communities with intention and purpose every day. We welcome all: we are open to everyone. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We nurture: we support you on your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger, beginning with you.

BENEFITS AT THE Y: 

At the YMCA of Southeastern NC, we value the people who make our mission possible. As a full-time team member, you'll enjoy a comprehensive benefits package designed to support your health, well-being, and professional growth, including:

• Medical, dental, and vision insurance with flexible plan options
• Health Savings Account (HSA) with employer matching contributions
• Paid time off (PTO)
• Paid training and professional development opportunities
• Complimentary nationwide YMCA Family Membership
• Discounts on YMCA programs and services
• Participation in the YMCA Retirement Plan

YMCA COMPETENCIES (Leader):

Mission Advancement: Accepts and demonstrates the Ys values. Demonstrates a desire to serve others and fulfill community needs. Recruit volunteers and build effective, supportive working relationships with them. Supports fundraising.

Collaboration: Works effectively with people of diverse backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person’s point of view and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing other

Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces innovative approaches and discovers ideas to create a better member experience.

Establishes goals, clarifies tasks, plans of work, and actively participates in meetings. Follows budgeting policies and procedures and reports for all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.

Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change and seek opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

The YMCA of Southeastern NC does not discriminate in employment opportunities or practices on the basis of race, color, faith, gender, pregnancy, national origin, age, disability, sexual preference, gender identity, veteran status, citizenship status, genetic information, or any other characteristic protected by applicable law, except where a bona fide occupational qualification applies.

QUALIFICATIONS:

Two years or more of college preferred working towards a degree in education or related field.

At least 21 years of age and / or training significant for the YMCA program.

CPR, First Aid, AED certifications within 30 days of hire date.

2 years experience working with children in a developmental setting preferred.

Ability to plan, organize and implement age-appropriate/developmentally appropriate

program activities.

Previous experience with diverse populations. Ability to develop positive, authentic relationships

with people from different backgrounds.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

1. Must be able to see and hear.

2. Must be able to speak clearly.

3. Must be able to lift at least 50 lbs.

4. Must be in good health.

5. Must be able to bend, stand, stoop, walk, and climb a ladder.

6. Must be able to comprehend and communicate written and verbal instructions.

7. Must wear equipment including eye and face protection as well as close toe shoes, gloves, and other personal protective equipment while on the job when necessary.

YMCA SAFETY REQUIREMENTS:
CPR & First Aid – Must be able to complete and maintain certification in CPR and First Aid; able to assist individuals in need until professional help arrives.

Emergency Response – Ability to quickly identify emergency situations (medical, fire, environmental, etc.) and respond appropriately following established procedures.

Incident Management – Required to report all safety incidents and hazards immediately and accurately to supervisors.

Safe Environment – Commitment to maintaining a safe, clean, and hazard-free environment for all staff, members, and participants.

Physical Readiness – Must be able to perform physical tasks related to safety, including assisting individuals of various ages and physical abilities.

Compliance – Follow all YMCA safety protocols, OSHA standards, and state/local regulations as applicable.

Reasonable Accommodation Statement: The YMCA provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws. If you require accommodation to complete the application process or to perform essential job functions, please contact Human Resources.

JOB TITLE: YOUTH SERVICES ASSOCIATE DIRECTOR

LOCATION: YMCA Corporate Office

REPORTS TO: Youth Services District Director

POSITION TYPE: Full Time

FLSA: Non-Exempt

PAY RATE: $16.50 - $18 / Hour

REVISION DATE: 6/30/2026

Equal Opportunity Employer: The YMCA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. We are committed to creating a diverse and inclusive workforce that reflects the communities we serve.