Youth Services Wraparound Case Manager/Counselor (Bilingual-Spanish)

Description

Your Impact Starts Now. For over 46 years, A Safe Place has been a beacon of hope in Lake County, empowering survivors of domestic violence and human trafficking to rebuild their lives. Join our mission to provide safety, foster independence, and create brighter futures. 

Our Youth Empowerment and Healing Program fosters resilience and growth in young survivors of domestic violence through comprehensive support, empowering activities, and healing-focused initiatives.

Your role: Wraparound Case Manager/Counselor

As a Wraparound Case Manager/Counselor, you'll provide comprehensive services to youth survivors and those at high risk due to domestic violence, abuse, or trauma, ensuring they receive support across various life domains. Reporting to the Director of Youth Services, you'll collaborate with all A Safe Place programs to guarantee that youth within Waukegan Public Schools District 60 have access to necessary services. 

What you’ll be doing:

•  Evaluate client needs and develop tailored Custom Service and Safety Plans. 
•  Oversee plans that address each individual’s unique circumstances and challenges. 
•  Enhance access to essential services like education, housing, childcare, and healthcare. 
•  Promote equality and support client independence by connecting them to vital resources. 
•  Conduct sessions on healthy relationships, abuse cycles, and safety planning. 
•  Teach clients to recognize signs of domestic violence, harassment, or assault. 
•  Provide immediate, ongoing support for sexual violence victims, including education. 
•  Focus on prevention efforts, compassionate care, and fostering a supportive community. 
•  Educate parents on recognizing signs of abuse or assault in youth. 
•  Empower parents with tools to safeguard children and teens from harm. 
•  Share alcohol/drug safety, bystander intervention, and abuse prevention strategies. 
•  Promote a safer community by fostering awareness and proactive prevention practices. 
•  Raise awareness with resources, referrals, and education on abuse prevention. 
•  Conduct outreach and professional training to enhance protective factors and prevent harm. 
•  Partner with Waukegan Public Schools and other service providers for delivery. 
•  Ensure seamless, effective collaboration to meet client and community needs. 
• Commit to supporting survivors and fostering a violence-free society.
• Engage clients authentically while maintaining clear boundaries.
• Demonstrate cultural competence and sensitivity to diverse backgrounds
• Align practices with professional ethics, such as the NASW Code of Ethics.
• Work effectively as part of the team; collaborating effectively across the organization.
• Actively participate in staff meetings, training sessions, and team activities.
• Perform other organizational and program-related duties as assigned.
• Complete IM+CANS certification, 40-hour Domestic Violence, and other required training.

Requirements

What you’ll bring:

• Master's degree in social work, counseling, or related field.  
• Candidates with a relevant Bachelor’s degree and related experience may be considered. 
• Bilingual Spanish is required.
• Familiarity with domestic violence dynamics and survivor challenges.
• Experience in crisis intervention, case management, or advocacy.
• Strong trauma-informed skills, communication, and conflict resolution abilities.
• Effective time management, organizational, and prioritization skills.
• Familiarity with electronic medical records is a plus.
• Proficiency in Microsoft Office Suite.
• Reliable vehicle, valid driver’s license, and active auto insurance required.

What you'll experience:

• Primary Hours:  During the school year, Monday/Wednesday/Friday from 9 AM to 5 PM, and Tuesday/Thursday from 11 AM to 7 PM. 
• Professional office settings and secure shelters.
• 70% direct service commitment (60% for supervisors).
• Active participation in 70% of staff meetings.
• Commitment to 2–4-hour shifts for holiday shelter coverage, as needed.
• Travel may be required for client supply pickups, outreach, and training.
• Occasional lifting to 20 pounds, navigating stairs, or moving across facilities. Reasonable accommodation will be provided as needed.

Compensation & Benefits:

• Hourly Rate: $23.08 - $28.85 hourly, non-exempt, paid bi-weekly (26 pay periods).
• Compensation Factors: Based on grant funding, skills, experience, and expertise.
• Full-Time Benefits: Comprehensive health, dental, and vision insurance; flexible spending account (FSA); 401(k); paid time off; Employee Assistance Program; and a company-paid lunch break.
• Other Roles: While benefits are not included, part-time, intern, and contractor positions offer valuable experience and flexibility.

 Why Join Us?

Be a part of a mission-driven team transforming lives daily.

Contribute to fostering independence and stability for survivors.

Gain professional experience in a compassionate, collaborative environment.

Commitment to Inclusion:
A Safe Place is an equal-opportunity employer that celebrates diversity and supports an inclusive work environment.

Take the Next Step.
Join A Safe Place and be the difference in someone’s journey to healing and independence. Apply today and transform lives — including your own.