Youth Support and Transportation Supervisor

Position Function:

Responsibilities include supervision of childcare/transportation staff; managing the day-to-day operations of direct childcare and/or transportation of children; ensuring staff are providing for safety, basic childcare, safe transportation, a supportive experience, and providing empathic adult guidance to clients. This position will also ensure the coordination of schedules for childcare and transportation needs as well as ensuring protocols and procedures are in place for safe management of children during the times childcare and transportation services are needed. The job requires sensitivity to the service population’s cultural and socioeconomic characteristics and ability to function without close supervision.

Working Conditions:

Exposure to children with behavior problems, including possible physical aggression. Exposure to illness and blood. The position is sensitive to the service population’s cultural and socioeconomic characteristics.

Confidential Information: 

Maintain confidentiality & follow policies related to personal records & client records.

Key Expectations/Responsibilities:

Values

• Maintain high ethical standards which are outlined in the ACH Child and Family Services Code of Ethics.
• A commitment to empowering others to solve their problems.
• Value a nurturing family as the ideal environment for a person.
• A conviction about the capacity of people to grow and change.
• The ability to establish a respectful relationship with persons served to help them gain skills and confidence.
• The ability to work collaboratively with other personnel and/or service providers and professionals.
• The capacity to maintain a helping role and to intervene appropriately to meet service goals.
• The ability to set appropriate limits.
• Represent OCOK in a professional manner at all times.    

Maintain Clients in the Program

• Ensure that staff administer, and document medication as directed by physician and follow procedure for refilling medications.
• Ensure that staff establish and follow a routine as is appropriate to the children needing childcare.
• Ensure staff provide clients with all their basic needs.
• Ensure that clients have a clean and safe living environment both in the home and in our vehicles.
• Provide level of supervision to staff based on the level of supervision needed.
• Ensure staff support case plans of clients and their families.
• Use skills learned in new employee and on-going trainings. 
• Teach skills to staff for their day-to-day interaction with clients. 

Supervision, Management and Planning

• Attend and lead all staff/planning meetings.
• Complete all personnel and performance evaluations.
• Approve all timesheets, reimbursement requests, time off requests (etc.).
• Participate in all hiring and terminations as requested by supervisor.
• Coordinate the training schedules of all staff as needed to meet ACH requirements.
• Utilize data reports to ensure streamlined operations of staff within budget guidelines.

Policies and Procedures of Agency and Program

• Complete all documentation as required by program (i.e., incident reports, case notes, medical documentation, etc.).
• Maintain staff to client ratio as determined by the supervisor.
• Follow DFPS minimum standards.

Deadlines

• Ensure all incident reports and case notes are completed within 24-hours. Notify supervisor of serious incidents immediately.
• Complete and maintain required training hours within time frame outlined in agency procedures.
• Ensure clients are taken to all appointments on-time.
• Ensure adequate staffing of schedules.

Program Operations 

• Maintain necessary documentation on fiscal matters. 
• Attend and participate in all meetings as directed by supervisor.
• Provide staff with opportunities to learn/practice skills. 
• Perform any other duties as directed by supervisor.
• Maintain safety, confidentiality, and protection of clients. 
• Build strong and collaborative relationships with volunteer organizations and their members.
• Ensure clients are transported to appointments timely and safely.
• Be available for on-call as needed.

Youth Care and Support

• Collaborate with family and other support systems to advocate for clients and family.
• Collaborate with TDFPS and other caseworkers to support client.
• Collaborate with resources to support client’s individual needs and transition goals.

#OCOK1

Education Requirements:

A bachelor’s degree in a human service field from an accredited college or university preferred. High School Diploma is required.

Experience Requirements:

A minimum of two years of childcare and/or transportation experience. Preferably in a CPA, residential or human service-related setting. Understanding of children affected by trauma and how transitions such as a placement move impact them or willingness to learn.

Functional Requirements:

Oversee the physical care of the facility and agency vehicles, the staffing of schedules for coverage as needed, the 24-hour supervision, basic needs, medical and emotional care, transportation needs and overall safety of clients in care. Use and support a Trauma Informed Care model. Responsible for completion of duties such as ensuring the scheduling of shift staff, meal attainment, laundry, general organization of supplies, food storage, household cleanliness, and assurance of health and safety standards as well as the general vehicle maintenance schedules and responsiveness to crisis. Responsible for the storage and transportation of children’s belongings. Must be available to childcare/transportation staff 24/7 who are providing care to children demonstrate capacity to utilize judgment as to when supervision is needed and to take initiative to make that contact timely. Must be available as needed, on a flexible schedule, to provide supervision to children who are waiting on placement. Hours could include daytime and will likely include overnights and/or weekends. Must be able to transport children, have reliable transportation with a minimum of liability insurance. Must possess a valid Texas driver’s license and be able to operate a multi-passenger vehicle. Must have a driving record, which is within the guidelines of the insurance underwriter.