Zingerman's Deli Next Door Cafe Barista

About us:

Zingerman’s Delicatessen is the flagship location for the Zingerman’s Community of Businesses. We’ve been serving traditionally made, full flavored foods from around the world for 40 years now, and our commitment to great customer service recently earned us a James Beard award nomination for best service in the country. Our guests regularly line up all the way down the block because they know that whatever sandwich they order or chocolate bar they taste, it’ll most likely be the best they’ve ever had.

We practice open book management, and the most frequent comment on our annual staff survey is, “This is the best job I’ve ever had.” If you join us, you’ll work with a diverse group of people, many of whom plan to own their own businesses some day.

Compensation: $16-$18/hour to start (includes tips)

Full-time or part-time positions available for those looking for year round employment.

We are looking for individuals who can work between the hours of 11am-8pm and have weekend availability.

Essential Duties:

• You will encounter variety each and every day!
• Smile and talk to many guests, no matter what you’re doing!
• Greet and assist our guests with enthusiasm and high energy
• Brew and converse on all brewing methods for teas and coffees
• Prepare espresso based drinks (milk steaming, drink construction) according to our recipes
• Taste and score coffee at least once per shift, logging the results
• Adjust coffee as needed for best tasting espresso
• Continually improve personal skills and knowledge around coffee
• Handle monetary transactions and sales using Point of Sale system
• Follow opening, closing and other procedural checklists
• Restock/rotate products
• Learn and shares the basics of our coffee roasting process and production schedule
• Recognize, acknowledge and communicates error and potential quality problems
• Assist in keeping dining areas and workspaces neat, clean and sanitary
• Participate actively in huddles, meetings, and Zingerman's events
• Arrive on time for all shifts, meetings, and classes

What kinds of things will you learn in this job?

• You’ll learn about Zingerman’s mission and vision from the company’s founders
• You’ll learn how to provide Zingerman’s famous Art of Giving Great Service
• You’ll learn our 4 steps to order accuracy
• You’ll learn to be an incredible salesperson
• You’ll learn how to develop a professional tasting palette
• You’ll learn about diversity in the workplace
• You’ll learn a lot about how a business really works

What are the shifts?

• The Next Door Cafe will be open from 7AM to 7PM every day. This may change depending on business needs. Shifts begin as early as 6:00am and end as late as 8:00pm.
• Candidates with full time (32hrs+) availability preferred, but we are open to part-time availability at this time.

Successful candidates will:

• Be punctual
• Love to take care of people with great service
• Have a passion for great food - tasting, talking and selling it, too!
• Desire clear feedback and training expectations, including how to get a raise!
• Possess relentless, outrageous enthusiasm and energy!

Zingerman's is committed to providing a diverse and inclusive work environment and is proud to be an equal opportunity employer. At Zingerman's all individuals are welcomed, treated respectfully and fairly, have equal access to opportunities and resources, and can contribute fully to the organization's success. We are a place where we can be ourselves at work, bringing our uniqueness to the business while fulfilling our work duties. Want to learn more? Check our commitment to diversity link below:

http://www.zingermanscommunity.com/about-us/commitment-to-diversity/