Coffee Shop Manager

Who we are:

We've been in business for more than 35 years, rooted in the community as a premier provider of gift shops, bookstores, and dining concepts. JB Retail Collective is the parent company of leading brands; Nurture Gift Shops, Nourish Coffee Shops, Joseph-Beth Booksellers, and Bronte Bistro.

Because of new store growth in the Cincinnati Market this year, we are looking for dynamic leaders for our Nourish Coffee Shops. Check us out at jbretailcollective.com.

As a leader in these hospital-based coffee shops, you will be responsible for the overall guest experience and store operations. Most of your time will be spent actively engaging with guests and team members to help ensure our guests are 100% satisfied. As a full-time employee with JB Retail Collective, you'll work a full-time schedule that will include day, night, and weekend shifts. You'll also enjoy many great benefits like competitive pay, paid time-off, health-vision-dental coverage, as well as a generous employee discount within the store.

Our expectations of you:

• Guest Focused : Demonstrates a servant leadership philosophy by delivering high touch service that always exceeds the expectations of our guests.
• Builds Relationships : Successfully and professionally builds constructive and effective relationships with the guest and team members.
• Develops Talent : Is passionate about building and developing talent, appreciating employees career goals and provides meaningful guidance and growth opportunities.
• Authenticity : Gains the confidence and trust of others through honesty and integrity.
• Accountability : Establishes goals, clarifies responsibilities, and holds self and others accountable for outcomes.
• Deliver Results : Keeps self and others focused on creating bottom line results.
• Innovative Thinking : Consistently thinks and drives new ways to solve business challenges.

Other:

• 4-year degree preferred but not necessary
• Successful career-oriented individual in the hospitality or retail environment
• Customer-centric focus on providing exceptional service.
• Demonstrated leadership skills and team-oriented thinking.
• Strong problem solving, decision making and financial analysis skills.
• Ability to communicate clearly and effectively in all situations.
• Strong organizational skills with the ability to multi-task.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 5 years

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Cincinnati, OH: Relocate before starting work (Required)

Work Location: In person