Front desk

Full job description

Front Desk Representative

We are currently expanding our team at Pure Barre Colleyville, Pure Barre Keller, and Pure Barre North Fort Worth and seeking a qualified Front Desk Representative that is focused on driving sales and service excellence to expand our Pure Barre community. This is the perfect opportunity to interact with clients on a daily basis and help create a supportive and meaningful community!

Pure Barre is the national leader in barre fitness with more than 500+ franchise locations in the United States and Canada. Pure Barre provides more than just an amazing workout for its clients. It is a place where we can go to feel empowered, be held accountable, and find support, motivation, and gratitude for ourselves and others. Most of all, find encouragement to live healthier lives and be our best self! Pure Barre is a community centered around fitness.

POSITION:

The purpose of the Front Desk Representative is to assist the Studio Manager with new membership sales by bringing new members to the studio, building a relationship, providing a positive experience, and successfully moving them through the sales process to a membership sale. The Front Desk Representative also assists with retaining and providing excellent customer service to current members.

Boutique fitness knowledge or experience is preferred, but not required. This is a part-time position that requires availability to work a rotating, weekend morning shift.

REQUIREMENTS:

• Excellent sales, communication, and customer service skills
• Warm, welcoming, and engaging personality
• Ability to build strong customer relationships
• Goal-oriented with an ability to achieve sales in memberships, retail, and private
  training
• Self-motivated and takes initiative
• Ability to learn and use the ClubReady software system
• Excellent communication skills via in-person, phone, and email
• Strong organizational and multi-tasking skills
• Ability to work under pressure and meet tight deadlines
• Proficient computer skills
• Authorization to work in the United States

RESPONSIBILITIES:

• Execute sales process of lead generation, follow-up, and close
• Conduct tours of the facility while establishing a relationship and targeting individual’s
  goals and needs
• Maintain acceptable level of personal sales production
• Emphasize and enforce objectives of the club as a fitness and wellness provider
• Present available services to current or prospective members
• Book quality appointments to achieve monthly sales quota
• Participate in special events (health fairs, grand openings, marathons, and community
  and hospital events) to promote the club
• Assumes responsibility for developing selling skills
• Process accurate cash and credit card transactions
• Follow up and follow through activities with prospective clients
• Input inventory for retail clothing and other items
• Attend and complete all relative training programs
• Take pictures for social media platforms
• Light cleaning of the retail area, studio, and restrooms
• Other duties as assigned

COMPENSATION AND PERKS:

• Competitive base rate
• Commission paid on sales
• Huge opportunities for growth within the studios including additional sales and
  management positions
• Free unlimited membership to Pure Barre
• Employee retail discount

To apply and for more information about this position, please email . Please include an updated resume.