Housekeeping Supervisor - Urgent Role

We are hiring a capable Housekeeping Supervisor to join our incredible team at FAIRMONT in Pittsburgh, PA.
Growing your career as a Full Time Housekeeping Supervisor is a terrific opportunity to develop exceptional skills.
If you are strong in planning, creativity and have the right mindset for the job, then apply for the position of Housekeeping Supervisor at FAIRMONT today!

Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh’s business, cultural and retail hub. Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting.

 

Drawing from Pittsburgh’s rich history, fl.2 showcases a wide selection of local beers, craft cocktails, and an elevated Modern American menu with unique signature items that have the power to transform guests into regulars. Vibrant and inviting, the restaurant and bar offers a space that allows for an open, airy atmosphere with a modern framework incorporated with architectural elements.

Job Description

The Housekeeping Supervisor will assist the Housekeeping Manager and Director of Housekeeping in maintaining hotel facilities in a clean, sanitary, and orderly condition; keeping as a priority, the safety and security of our guests and employees. The Housekeeping Supervisor will inspect the guestrooms on a daily basis to ensure they are ready for occupancy.

What You Will Be Doing:

• Consistently offers professional, engaging and friendly service
• Provide training and guidance on Fairmont Standards of Service
• Manage and provide support for the Room Attendants, Turndown Attendants, Public Area attendants and House attendants
• Assist with guest concerns in the absence of the Director of Housekeeping and Housekeeping Manager
• Inspect all guest rooms as assigned and coach room attendant of any deficiencies found in the room
• Check appearance of all employees to ensure compliance with Fairmont standards of appearance
• Submit maintenance reports/requests to Royal Service and follow up for completion
• Assist in coverage for Director and Manager in their absences
• Confer with front office regarding information about discrepant rooms via phone or in person.
• Physically checks discrepant rooms to ascertain status
• Inspect room attendants’ carts/signs board in the morning and the afternoon
• Inspect public areas, housekeeping closets for standards compliance
• Coach housemen and public area attendant on any discrepancies in their areas
• Builds strong rapport with support departments
• Is flexible with regards to scheduling
• Stays fully knowledgeable and follows stipulations of the hotel union contract
• Other duties as assigned

Qualifications

Your Skills and

Qualifications

:

• Minimum 1 year’s experience in a Housekeeping role
• Experience in a Housekeeping leadership capacity an asset
• Proven ability to guide and coach team members
• An operational knowledge Microsoft Office suite (Word, Excel, PowerPoint)
• Leadership, written/verbal communication, coaching and interpersonal skills
• Strong guest service orientation
• Able to balance a variety of conflicting priorities while providing guest service

Physical Aspects of Position (include but are not limited to):

• Constant standing and walking throughout shift
• Occasional lifting and carrying up to 30 lbs
• Occasional kneeling, pushing, pulling, lifting
• Occasional ascending or descending ladders, stairs and ramps

Additional Information

What is in it for you:

• Competitive salary and flexible benefit plans
• Generous PTO allowances
• Employee rates at Accor properties in NCA region
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH

Our Commitment to Diversity & Inclusion

Fairmont Pittsburgh is an equal opportunity employer. We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit 

 

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

All your information will be kept confidential according to EEO guidelines.

Benefits of working as a Housekeeping Supervisor in Pittsburgh, PA:

● Learning opportunities
● Advancement opportunities
● Advantageous package