Operations Manager, Holiday Inn Estes Park

Delaware North is hiring an Operations Manager to join our team at Ho liday Inn Estes Park, in Estes Park, Colorado. As an Operations Manager , you will be responsible for directing team members and coordinating the activities of the hotel and restaurant. If you are a leader dedicated to service excellence and seek a culture of bringing company values to life, apply today.  

Housing is included at no cost.

Pay

Benefits 

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: 

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match 
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

The Ridgeline at Estes Park is a haven for outdoor enthusiasts. The hotel is only two miles from the Rocky Mountain National Park and a short walk to the heart of town. Our natural playground offers many outdoor activities: hiking, biking, fly fishing, and rafting. We offer on-site housing and discounts on meals, retail, and lodging.

We accept applications on an ongoing basis until the role is filled. There is no fixed deadline to apply.

• Supervise and coordinate daily activities of lodging and restaurant operations, ensuring compliance with company and brand policies  
• Review operating and sales reports to implement changes for maximizing revenue and financial success  
• Manage all team members, including scheduling, hiring, training, performance appraisals, and housing assignments  
• Oversee front desk and restaurant guest relations, addressing and resolving any guest folio discrepancies  
• Maintain front office software and hardware systems, becoming an expert on the property management and restaurant point of sale systems
• Manage employee housing
• Ability to drive a company vehicle as needed

• Minimum of 3 years of hotel front desk experience required
• Minimum of 2 years of supervisory experience required in a full service hotel required
• Additional experience with food and beverage preferred, Micros knowledege is helpful
• Opera experience is preferre d
• Strong problem solving and critical thinking skills required
• Valid driver's license is required  
• Must be at least 21 years of age