Pool Operations Manager

Role: Pool Operations Manager

Summary: Oversees the quality and success of Goldfish Swim School daily operations including staffing, pool operations, customer service, private party operations and workplace employee activities.

Primary Responsibilities:

• Directs and controls the daily operations to ensure the school is running according to GSS standard operating procedures.

• Assists General Manager and department managers with fulfillment the daily tasks

• Manages the staff and encourages high productivity, excellent performance and positive employee satisfaction

• Trains and oversees the aquatics department to provide superior swim instruction to the students.

• Gains knowledge and experience in the pool operations necessary to maintain a safe and sanitary swim environment.

• Initiates workplace employee engagement with the goal of achieving improved employee satisfaction.

• Provides direction in the retail and vending departments; also provides sales and marketing training to all qualified staff

• Works with staff on class scheduling, student progress, customer service and employee performance & training.

• Directs and oversees the implementation of the Emergency Action Plan and all safety procedures for the facility and trains staff

• Advances through cross-training in multiple roles and substitutes when necessary

• Acts as a GSS “ambassador” to provide a Golden Experience to our students, families, and team members.

Job Qualifications and Skills

• Prior related leadership, management and teaching experience is preferred (supervisory roles)

• Problem solver and creative thinking skills to identify and resolve challenges that students encounter

• Excellent communication and organizational skills

• Must pass background examinations prior to training

Certificates and Licenses: Lifeguard, CPR, AED and First Aid certifications required (included in training – must be obtained in a negotiated about of time)

If you, or if you know of someone who desires to work for a place where you can make a difference

Swim Omaha 2, LLC is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water. For additional information see goldfishswimschool.com

NOTE: The information within this posting is not all-inclusive and may be subject to change. Employee to fulfill other duties and responsibilities as assigned by the Employer

EEO/Swim Omaha 2, LLC is an Equal Opportunity Employer.