Number of Applicants
:000+
Job Title: Produce Evening Supervisor
FLSA Status: Hourly
Reports To: Produce Department Manger
Provides assistance to the Produce Department Manager by working closely with all Produce associates in an effort to ensure an enjoyable shopping experience is consistently delivered, all company policies and procedures are being followed, department goals and objectives are being obtained, and associates’ needs are being met.
Produce Department Leaders Associates who provide a high standard of care to quality, nutritious fruits and vegetables to ensure they are fresh & delicious for the families within our communities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Assists in training new Produce associates, and re-trains as necessary
Answers questions and provides guidance to all Produce department associates
Ensures all department standards are being met in the Produce department.
Observes sales floor and back stock conditions; takes action to correct areas of opportunity
Maintains appropriate stock levels and ensures accurate pricing on products sold
Communicates and works cooperatively with Store Director, Produce Manager/Assistant Manager, other Department Managers and Produce associates to maintain standards and exceed guest expectations
Provides customer service to guests.
Assists guests with finding items they are looking for
Takes orders and other special requests
Answers the telephone and assists callers using proper phone etiquette
Addresses guest concerns and resolves issues when a guest is not satisfied with the service or product received
Assists all department associates with daily responsibilities while leading by example.
Contributes to overall cleanliness of the department by picking up, organizing, and cleaning work areas, shelving, and sales floor as needed.
Required to maintain food safety logs.
Ensure all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm.
Other duties as assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
WORK SCHEDULE
The Produce Evening Supervisor is a full-time hourly position.
Festival Foods serves guests in 40 full-service, state-of-the-art supermarkets throughout Wisconsin. At Festival Foods, we're not simply selling groceries, we're on a mission! Every business decision we make is based on our "Boomerang Principle"--empowering our associates to make decisions and take actions that will "Bring the Customer Back". We are proud to be a family and employee-owned company.
At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates who represent a variety of backgrounds, perspectives, and talents. Festival Foods believes that diversity and inclusion among our teammates, products, and our community strengthen our ability to serve our guests, as we seek to recruit, develop and retain the most talented people.
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