Quality Assurance Manager, Amazon Beauty Tech

DESCRIPTION

Technology is giving the beauty industry a makeover! Are you interested to disrupt and redefine the way customers buy Beauty products online? Are you interested in leveraging the latest advancements in front-end web technologies, such as interactive UI components and cutting-edge frameworks, combined with machine learning and Amazon's customer experience development tools, to create truly remarkable, visually striking, and highly engaging online shopping experiences for beauty products that can rival or even surpass the in-store experience? Amazon Beauty is reinventing the shopping experience for all beauty customers across the largest selection of brands to become the most trusted beauty destination. Beauty is unique in retail with a diverse customer set along with products that are emotional, fun, and creative. This is your chance to get in on the ground floor to build something entirely new and transform an industry! To achieve our vision, we think big and tackle technological challenges every day. We need builders and disruptors who are not afraid to innovate! Our architecture and development processes support rapid experimentation, global deployments, and self-service capabilities that allow us to scale better. We build: - Immersive customer experiences: We will craft elevated, captivating, and immersive customer experiences that leverage cutting-edge UI technologies and user-centric design principles.
- Premium shopping experiences: We will redefine the premium shopping experience on Amazon, pioneering groundbreaking innovations that fundamentally change how Premium customers discover, engage with, and purchase products across the platform
- Amazon scale systems: All our technology needs to work at Amazon scale, serving millions of customers with millisecond-level latency.
- Personalization using machine learning: We use latest advances in ML and GenAI to provide better-personalized shopping experiences.
- Data and ML pipelines: Robust data backbone and seamless ML pipelines is necessary for our systems to function smoothly at scale. We use the latest and greatest advances in AWS Technologies, data lakes, ML Engineering (RAGs, vector searches, lang chain, SageMaker Studio), and automation frameworks to build services and pipelines that can be deployed to production rapidly. Key job responsibilities
- Collaborate closely with senior engineers, product managers, and business stakeholders to design and implement highly scalable, enterprise-class Quality Assurance architectures and customer experience solutions for Amazon's retail platforms;
- Validate the proposed solutions to ensure they meet the problem statement and requirements, then incorporate them into a scalable and extensible quality assurance design, along with the required QA tasks;
- Develop manual and automation quality assurance strategies to be seamlessly integrated into the daily workflow, with the goal of consistently improving the overall quality assurance standards across the organization;
- Adopt a data-driven and quantitative approach, being detail-oriented and backing up ideas with facts. Understand complex application data flows and bridge the gap between technical and business requirements;
- Transform how premium customers discover, engage with, and purchase products across the Amazon platform, ensuring exceptional user experiences;
- Deliver highly immersive, innovative shopping experiences tailored to the needs of Amazon's beauty customers, with quality assurance as a key focus;
- Leverage deep expertise in cutting-edge QA assurance design, QA methodologies, and engineering best practices to thoroughly test the large-scale system architecture;
- Collaborate cross-functionally with stakeholders and engineers to scale and validate the exceptional UI and CX solutions that elevate the customer experience across Amazon's vast ecommerce ecosystem, maintaining a strong emphasis on quality assurance. About the team
Amazon Beauty Tech is a key and essential part of the Consumables organization and North America Stores. We are a passionate group of engineers, scientists, product managers, and designers who drive technological innovation to improve the customer shopping experience. We have a startup-like work culture where innovation is encouraged; we are never afraid to propose big ideas for fear of failing! We are open to hiring candidates to work out of one of the following locations: Seattle, WA, USA

BASIC QUALIFICATIONS

- 5+ years of quality assurance engineering experience
- 2+ years of quality assurance teams management experience
- Experience managing manual testers
- Experience managing automation testers
- Experience identifying and reviewing test plans, test cases and testing results with a strong QA background
- Extensive experience in developing long-term automation strategies and implementing Full CD pipelines across the organization.
- Holds a Bachelor's degree in Computer Science or an equivalent combination of technical education and work experience.