Regional Manager

Our Regional Managers, reporting to an Area Manager, are responsible for managing the successful multi-unit operation of stores in a region. You will be maintaining a culture of exceptional customer service and operational excellence through a group of enthusiastic and motivated District Managers, Store Managers, and Assistant Store Managers. We offer a friendly work environment with great opportunities and benefits, where talented employees can get ahead. Your performance will be measured by the financial results and employee development/engagement in your district.

KEY RESPONSIBILITIES

• Maintain exceptional customer service with every customer in your region
• Oversee and supervise the marketing, customer service, and collection activities of stores in your region
• Hire and train all new District Managers in your region on company products, policies, and procedures
• Audit the stores in your region to ensure that all policies and procedures are followed as outlined by company policy
• Effectively communicate and implement change for all stores in your region

REQUIREMENTS

• Exceptional customer service attitude and people skills
• 5+ years of multi-unit management experience in retail, banking, hospitality, customer service, or collections
• Ability to engage, motivate and lead a strong team, while holding employees accountable to results
• Some computer familiarity or skills
• Able to work Monday to Saturday
• High school diploma / GED
• Reliable transportation and valid driver’s license
• Must pass credit, MVR (driving record) and criminal background checks

PREFERRED QUALIFICATIONS

• Retail sales experience (e.g., regional manager, district manager)
• Banking experience (e.g., regional manager, district manager)
• Hospitality experience (e.g., restaurant / hotel / property regional manager, restaurant / hotel / property district manager)
• Customer service experience (e.g., customer service manager)
• Collections experience (e.g., collections manager)

COMPENSATION

• Highly competitive annual salary!
• Ability to earn additional regional performance incentives every month!
• Mileage Reimbursement for travel
• Reimbursement for living expenses when outside of base area

BENEFITS

• Medical, dental, vision
• Voluntary life/ AD&D
• Short-term & long-term disability
• 401(k) with company match
• Paid vacation, holidays, and sick time
• Paid maternity, paternity, extended medical leave and jury duty
• Business casual work environment
• Corporate discount program on personal cell phone accounts with select providers

ONE OF THE BEST RETAIL SCHEDULES AVAILABLE

• No Sundays!
• Half days on Saturdays!
• Close early evenings Monday-Friday!

Founded in 1996, Cash Store (a Cottonwood Financial brand) is one of the largest privately held retail consumer finance companies in the United States. With our customer-centric focus, we offer an innovative mix of financial products and services through our FinTech (online/digital) lending portal, Cashstore.com, as well as through our 180+ brick-and-mortar retail store locations in multiple states.

We are positioned to grow, our locations are 100% company-owned (no franchises), and we are proud to be an equal opportunity employer.