Retail Operations Coordinator

At Richemont Americas, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.

Retail Operations Coordinator

Delvaux | New York, NY

Founded in Brussels in 1829, Delvaux is the oldest luxury fine leather goods house in the world and has been active without interruption ever since. Delvaux is the inventor of the modern handbag, having filed the first-ever leather handbag patent in 1908. Official purveyor to the Royal Court of Belgium since 1883, Delvaux has always shared and celebrated Belgian cultural references and values. Among its archives of more than 3000 designs, Delvaux’s emblematic creations include The Brillant (1958), The Tempête (1967) and The Pin (1972), The Lingot (2022) all of which are hand-crafted in la Maison’s very own ateliers in Belgium and France.

Overview Member of Delvaux Americas Corporate Team reporting to the Senior Manager, Retail Operations Americas, supports optimal execution of logistics and of retail inventory enabling sales teams to provide the exemplary service to customers. A strong support to corporate team and valuable partner to the sales team, responsible for all physical product flows, ensuring stock is constantly accurate and movements are compliant.

Responsibilities

• Partner with AP for vendor creation, invoice submission and payments on schedule
• Uphold Region's operational governance and stock control for US & CA
• Facilitate all incoming and outbound physical movements and IT product flows
• Facilitate and track high-seas (cross-border) transfers and returns (buy-backs)
• Facilitate and monitor exotics movements requiring CITES and customs approvals
• Facilitates and monitors shipments of Visual Merchandising props and materials to US & CA
• Track and ensure e-comm returns are processed timely and accurately (control) and reintegrated back in the available stock
• Monitor Region's reservations and maintain schedule for reconciliation or cancellation
• Provide follow-up to store cycle counts, correct negative stocks
• Contribute to shrink investigations
• Propose actions to improve future stock takes results (methods, tool, etc) and reduce shrinkage
• Monitor process and timeline of client repairs/damages
• Raise alerts where needed and propose action plan to optimize flows, streamline governance of day-to-day operations
• Ensure all up-to-date compliance measures set forth by the Group are maintained

QUALIFICATIONS

• College Degree preferred
• 2 to 3 years of experience in Operations and Logistics in retail preferred
• Proficient in Microsoft Office and SAP
• Strong interpersonal and communication skills
• Effective in building cross-functional partnerships
• Organized, agile and with analytical mindset
• Ability to work independently, has a keen sense of priorities and time management
• Attention to detail and precision is key

Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.

We Offer – United States

We care about our associates’ health and wellbeing and offer a comprehensive benefits program to support you and your loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are available to support your financial needs, along with access to the employee assistance program for you and your household members. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of wellness and work-life-balance, our package includes a wellness reimbursement benefit and paid time off. We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change.

At Richemont, We Craft the Future!

Expected Salary Range: $30-35/hourly

Salary will be negotiated based on relevant skills and experience.