Retail Supervisor

Are you ready to be a part of creating enchanting memories for guests? Look no further! We're seeking a dynamic Retail Supervisor to join our Midway North America division at the stunning Orlando Eye. At the Orlando Eye, we're not just a workplace; we're a world of magic and wonder! Our collective goal is to ensure every guest experience a magical, memorable, and world-class adventure. As a Retail Supervisor, you'll be the on-the-floor example of excellence, leading our Retail Team to create unforgettable moments for our guests. From maximizing Per Cap spends to ensuring a magical atmosphere, you'll play a key role in the day-to-day operations.

About the Role:

• Lead with enthusiasm, meeting or exceeding KPI and Mystery Visit targets.
• Collaborate with the Retail Manager on training programs for safe and efficient operations.
• Implement labor budgets/schedules for various day-types and seasonal needs.
• Bring magic to Merchandising and Inventory Control programs.
• Serve as a Duty Manager and perform various roles within the attraction.
• Inspire and mentor the Retail Team for outstanding guest experiences.

About You:

• High school diploma or equivalent; college degree preferred.
• Two years of related experience in the Retail industry.
• Background in leading teams in hospitality or attractions.
• Excellent communication skills and a guest-first mindset.
• Flexibility and adaptability in a fast-paced environment.

Benefits: