Senior program manager

Thank you for your interest in joining our team! Qurate Retail Group comprises six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road® – all dedicated to providing a more human way to shop. Qurate Retail Group is the largest player in video commerce ("vCommerce"), which includes video-driven shopping across linear TV, ecommerce sites, digital streaming and social platforms.

The Opportunity

As the Senior Program Manager of Global Regulatory Reporting, you will manage and execute our global regulatory reporting program. You will work independently to create, enhance, and implement all policies communications, and training necessary for the successful execution of the program. You will report to the Director of Global Regulatory Compliance and will work hybrid to our West Chester, PA headquarters.

Who We Are

QVC empowers shoppers with knowledge and shares insights in a lively and engaging way. We offer an ever-changing collection of familiar brands and fresh new products – from home and fashion to beauty, electronics, and jewelry – and we connect shoppers to interesting personalities, engaging stories, and award-winning customer service. QVC reaches more than 200 million homes worldwide via its 12 broadcast networks and reaches millions more via multiple streaming services, websites, mobile apps, and social pages.

Your Impact

• Create and improve our global regulatory reporting program, including data capture, review, reporting, and retention.
• Collaborate with other teams and partners to manage vendor assessment, feedback, and accountability processes.
• Influence and collaborate across the organization to lead program improvements.
• Drive efficiencies in the reporting program by identifying opportunities for automation, including the potential use of AI and other machine learning technologies.
• Engage with Legal, Claims, Customer Call Center, and other customer-facing departments to ensure all product claims and allegations are included in the reporting process.
• Respond to regulatory agency inquiries, including requests for supplemental information.
• Establish regulatory reporting metrics and tracking mechanisms to maintain regulatory compliance.

What You Bring

• Bachelor’s Degree or equivalent combination of education and work experience in a relevant field.
• Minimum of five years of related professional experience.
• Project management experience
• Experience with data analytics and reporting.
• Experience working in a multicultural, global environment with knowledge of requirements in the United States, the European Union, and other international, federal, state, and local agencies.

#LI-KW1, #LI-Hybrid

Join us as we enrich life’s everyday moments – including yours. Apply today!

If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, fashion, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate

flexible working options, our Qurated community

, where intentional connections matter and a company committed to diversity, equity and inclusion, you’ll be amazed at what’s available for our team members! We offer a comprehensive Total Rewards package including competitive compensation, health care benefits starting on day 1, 401(k), paid time off, tuition reimbursement, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with Qurate Retail Group means friendly teams, ambitious projects and fast-moving careers!

For Qurate Retail Group, our focus on diversity, equity and inclusion is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, Qurate Retail Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at for assistance.